As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of. This has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization.

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you’ll want to be prepared for the training that you do. Your participants will begin the process of becoming trainers themselves, and understand that training is a process where skills, knowledge, and attitudes are applied. Every trainer must be able to create and deliver engaging, compelling workshops that will encourage trainees to come back for more.

All workers and employers in the UK, including the self-employed, are part of the PAYE system. Introduced in 1944 by HMRC, it is designed to make the process of paying tax, National Insurance, and other deductions much simpler.

In this course, you will learn about how the PAYE system works, how tax codes ensure employers deduct the correct amount of tax from their employees’ pay, how self-employed people pay taxes, and the importance of using appropriate software to submit payment submissions.

Learning about win-win negotiations for conflict resolution is absolutely essential for anybody looking to resolve conflict in any situation with every personality type, whether you’re a team-leader, member of the team, or simply interested in resolving conflict in any aspect of your life and the lives of others.

This course provides a comprehensive guide to win-win negotiations for conflict resolution by teaching techniques to remain calm and collected, having the right timing and performing a holistic conflict analysis incorporating occupational therapy.

Enhancing collaboration and developing high performance teams is the single most effective way of increasing organisational productivity and efficiency.  For forward thinking organisations, there exists an immense opportunity to improve quality, increase customer satisfaction and enhance profits, by simply maximising the collaboration between existing resources.

Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point.

If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life.

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Diversity is the inclusion of a wide variety of people of different races or cultures in a group or organization and it is vital that every employer and employee has an understanding of this concept.

It is important to use strategies for removing barriers and stereotypes and to encourage diversity in the workplace. In order to achieve this goal, you have to understand what diversity is all about, and how you can help create a more diverse world at work and at home.

The human body is a fragile system, and we put many demands on it every day. Activities like reaching to get supplies of a shelf, sitting in front of a computer for hours every day, and moving heavy products around the shop can all take a toll on our bodies.

In this course, you will learn how to make your environment as ergonomic as possible in order to make daily tasks easier on your body and mind.

In this course, you will learn to:

In 2012 alone, the US Equal Employment Opportunity Commission ordered that $365,400,000 (that’s 365.4 million dollars!) be paid out for discrimination and harassment charges. No wonder companies are working to be more proactive in preventing harassment. But how do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do? All of these questions (and more!) will be answered in this course.

• Whether you are creating a workplace wellness program from scratch or enhancing what you already have, you’re already on the right track! With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This course includes all aspects of designing or upgrading a program, from concept through implementation, to review.

  This will help you teach participants how to:

This Canine Communication Diploma Course will give you the information necessary to not only communicate with your own dog, but also with dogs you don’t know or dogs you work with. It is full of information that one must have to successfully train and understand dogs, and to enhance the relationship you have with canines.

The highly interesting psychological field of child attachment is explored in great detail in this course. Starting with a look at the main theories and theorists, the course explains the main concepts and principles clearly and we make sure we cover all the fundamental points for you. Bowlby and Ainsworth have proven to be huge contributors to the field of child attachment and their work is carefully considered within the course’s 10 modules.

Throughout the UK, nearly 10% of all children are experiencing or have experienced neglect. Living through this type of treatment can affect a person in childhood, as well as all the way through to adulthood.

Unfortunately, neglect is one of the hardest forms of child abuse to recognise, as it can appear subtly. In addition, many children who are neglected hide it as best they can, especially as they get older, and conditions worsen. Being able to identify the risk factors, signs and symptoms of child neglect can help you keep the children in your life safe.

In the UK alone, one in five children have endured severe mistreatment, including various forms of child abuse. The key to preventing future incidents, as well as helping the victims of abuse, is understanding more about it. This knowledge is crucial to have, if there are any children in your life, regardless of your profession.

Those engaged in occupations that deal directly with children have a special obligation to look out for the children in their lives, while the rest of us have a moral obligation to protect the children whom we know.

Across the UK, nearly 87% of all children have played at least one sport in the last 12 months. This gives those who work and volunteer in the sporting industry a lot of contact and interaction with children.

As a result of this extended contact and their position as an authority or trustworthy figure, these individuals have certain child protection responsibilities. Being aware of how to keep children safe when engaged in sports, both from dangers at home and risks from other children, is a key part of fulfilling these responsibilities.