We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversations that you have in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly. This course will give you the tools to manage difficult conversations and get the best results possible out of them.

This will help you learn how to:

Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best?

This course will help you learn ways of achieving those tasks, including:

Thanks to the internet, many employees can now work remotely. This has presented a new challenge for managers, because managing office-based and virtual teams requires different skills.

In this course, you will learn about the main principles underlying the effective management of virtual teams. You will learn how to anticipate and overcome common pitfalls, ensuring that all team members remain productive. 

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it.

Our Managing Workplace Anxiety course provides the important skills and resources to recognize and manage workplace anxiety. By identifying these symptoms and coping skills, you will be better suited in dealing with these common situations and managing challenges that the workplace can bring.

Although we all know that training can have many awesome benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on.

Some of the most important relationships you forge throughout your career are not with your colleagues or co-workers, but instead the vendors you work with on a regular basis. Finding the right vendor and developing a working relationship with them can ensure your company thrives in today’s incredibly competitive marketplace. The wrong vendor can quickly send you into the red, with poor delivery, sub-par products and high prices. This makes finding the right one, and learning when it is time to leave, a crucial skill to develop.

Employment law is a broad field that addresses every part of a person’s working life from recruitment to retirement. It aims to promote fair treatment in the workplace, ensuring that workers are paid fairly for safe work carried out under safe conditions.

This course will provide you with a brief overview of how employment law works, who is affected by employment legislation and the consequences of breaking the law. It presents employment law as a dynamic field that should be a key factor in shaping a company’s policies and procedures.

Human resources have become an integral part of almost every company around the world. Whether you own your own company or you are interested in working with people for a larger corporation, then the HR diploma may be the solution you are looking for. This course will guide you through human resources from the functions to providing you with valuable insight, advice and tips to ensure that you help your company achieve success and assist employees in achieving the best performance now and moving forward.

Introduction to HR Diploma

Every business needs to keep employee records. This allows the company to keep running smoothly. For example, payroll information is required to ensure that the employee receives the right pay, and sensitive healthcare information may be required to facilitate reasonable adjustments in the workplace.

All employers need to be aware of their duties under the law with regards to data protection. In this course, you will learn how to comply with the General Data Protection Regulation (GDPR) and retain accurate payroll records for HMRC.

There are lots of good reasons to offer training, and even more reasons to participate and take training. But there is also an accountability element, where we ask ourselves: What was the value of that training? Did we meet the objectives that were set out? Did the training bring about some kind of lasting change in behavior?

Explore the essential elements in evaluating training and measuring results, while creating a process that is simple for trainers and human resource practitioners to implement.

This will help you know how to:

Millennial Onboarding is a specialized type of employee onboarding. According to Cisco’s recent report, 56% of Millennials won’t accept jobs from companies that ban social media. Manage it, have a policy for it – this is a great start. However, embrace it and your employees will be become your social media evangelists and part of your marketing team.

Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. Take action to become the best team member you can be and reap the rewards of collaborative objectives.

Mobile learning, or mLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, laptops or PDAs. MLearning allows training and support to be taken anywhere, making it flexible and convenient for companies to use. 80% of the world’s population will be able to access broadband within 5 years. On average we spend at least 3 hours on mobile devices.

It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This course will help supervisors and managers create a more dynamic, loyal, and energized workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.

This will help you know how to:

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.