You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.

This course on Operations Management is an ideal choice for those looking to broaden their knowledge in the field of operations and equip themselves with the skills that they need to progress their career in this area. Split into ten comprehensive, intuitive and easy to follow modules, the course covers the full life cycle of the operations management process and provides you with a detailed understanding of the key disciplines in the sector.

Meetings are a key mode of communication in most organisations. They are used to share new ideas, pass on important news about the business, organise complex projects and more besides. Although the common stereotype of a meeting is that of a dull gathering in the office, they are extremely useful when overseen by a competent chairperson.

In this course, you will learn how to successfully arrange, oversee and chair meetings that enhance the performance of a business. You will learn how to keep the meeting on track and how to handle interpersonal tension or conflict.

An understanding of the PCI DSS (Payment Card Industry Data Security Standard) is vital for anybody involved with card payments whether in an administrative or end-user capacity.

This course provides a comprehensive insight into every aspect of the PCI DSS, including the history and background as well as the current legal requirements and consequences of non-compliance.

From how to comply and be safe using 3rd-party entities, to how to draw up and adhere to your own compliance checklist, this course covers every aspect all role players must know.

In the healthcare and social work fields, there are many occasions where you or your staff members may need to physically handle or move a service user. This typically happens in situations where you are dealing with those who have health or mobility issues.

Safe and proper handling of people in your care is an important skill to learn. Not only does it ensure that your staff members remain healthy and injury-free whilst working, it guarantees that all your service users are treated with dignity and respect.