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Description
This program is aimed at training candidates for the job of “Field Technician-Air conditioner”, in the “Air Conditioning” industry. It aims at building the following key competencies in learners by the end of the course:
· Describe the RAC industry and its importance
· Define the roles and competencies of an RAC service assistant
· Identify the RAC components and their role in the refrigeration cycle
The individual at work is responsible for attending to customer complaints, installing newly purchased products, troubleshooting system problems and, configuring peripherals such as printers, scanners and network devices.
The job requires the individual to have: ability to build interpersonal relationships and critical thinking. The individual must be willing to travel to client premises in order to attend to calls at different locations.
How To Be Successful in Your Communication And Your Life by SpeakIn Expert, Jahnavi Katti - Founder and CEO of KEYKONECCT - a professional coaching and training company
This session is focused on the following areas
Importance of Communication
Communication as a key to Success
The Communication Process
Important aspects of Communication
How to communicate effectively?
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