Secretarial Practice (English)
ITI trade Secretarial Practice (English) is powered by NCVT. ITI trade Secretarial Practice (English) is a job oriented trade ITI trade Secretarial Practice (English) is suitable for government job and private job. This ITI trade Secretarial Practice (English) is very powerful for self-empowerment. This ITI trade Secretarial Practice (English) is perfectly design to fulfill industrial requirement of Indian Industries as well as International industries.
‘Secretarial Practice (English)’ trade under CTS is one of the popular courses delivered nationwide through a network of ITIs. The course is of one year (02 semester) duration. It mainly consists of Domain area and Core area. In the Domain area (Trade Theory & Practical) impart professional skills and knowledge, while the core area (Employability Skill) imparts requisite core skills, knowledge, and life skills. After passing out the training program, the trainee is awarded National Trade Certificate (NTC) by NCVT which is recognized worldwide.
The individual in this job performs routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files or answer telephones providing information to callers. Arranges & coordinates conferences and meetings. Operates office equipment such as fax machines, copiers etc. and use computers for spreadsheet, word processing, database management and other applications
Secretarial Practice English has a wide scope of Employability ranging from selfemployment, contractual employment to Industrial jobs. On successful completion of this course, the candidates shall be gainfully employed in the industries for following occupations:
- Secretary/Back Office Support
- Typists and Word Processing Operators, Other
JOB ROLE
Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. Following are the job roles for a Secretarial Practice (English):
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Arrange conferences, meetings, and travel reservations for office personnel.
- Complete forms in accordance with company procedures.
- Compose, type, and distribute meeting notes, routine correspondence, and reports.
- Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Mail newsletters, promotional material, and other information.
- Maintain scheduling and event calendars.
- Make copies of correspondence and other printed material.
- Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
- Take dictation in shorthand or by machine, and transcribe information.
- Keep records of collections and disbursements.
- Conduct searches to find needed information, using such sources as the Internet.
- Coordinate conferences and meetings.
- Learn to operate new office technologies as they are developed and implemented.
- Manage projects, and contribute to committee and team work.
- Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
- Prepare and mail checks.
- Provide services to customers, such as order placement and account information.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
During the one-year duration of “Secretarial Practice (English)” trade, a candidate is trained on Professional Skill, Professional Knowledge and Employability Skill. In addition to this, a candidate is entrusted to undertake project work, extracurricular activities and on-the-job training to build up confidence. The broad components covered related to the trade are categorized in two semesters each of six months duration. The semester wise course coverage is categorized as below:
1 st Semester – In this semester the trainee learns about safety and environment, use of Secretarial Practice English, artificial respiratory resuscitation to begin with. He gets the idea of about the basic computer fundamentals & its peripherals, classify the consonants & its direction / joining the consonants, distinguish between long & short vowels, Describe Logograms, Grammalogues Contraction & use of ‘the’ /punctuation mark. Understand Diphthong, Prepare Windows operating system on computer, Compare all types of alternative forms & recognize the finger positioning on the computer keyboard, Compare all types of alternative forms & recognize the finger positioning on the computer keyboard, Recognize the direction of SHR & SHL, Observed curved hooked strokes and compound consonant, Recognize Final Hooks, Recognize Final Hooks, application of the prefixes and suffixes, Identify the monetary units & use it, Identify the monetary units & use it. In this semester trainees able to write in shorthand, translation, note taking techniques and apply on computer for speed typing in MS-Word.
2 nd Semester – In this semester the trainee will be able work with MS-Excel by manipulating datas, maintain office stationeries, maintain simple accounts with formulas and functions, Label the office layout, Name the dispatch and diary register & maintain computer data safety , Identify all types of file requirements & implement the same on MS-Power point, Demonstrate MS-PowerPoint Presentation, searching of information with internet browser, Create E-Mail ID, correspondence through mail, filling up online forms and documents for registration etc., booking tickets for rail, bus, air and hotels, Identify all types of official tools & equipments, Observe all types of postal services, Prepare all types of letters, notice, agenda, minutes, reports, circular & memorandum. Trainees will able to maintain calendar of event and general Banking Correspondence.
GENERIC LEARNING OUTCOME
- 1. Apply safe working practices.
- 2. Comply with environment regulation and housekeeping.
- 3. Assist in exigencies and carry out elementary first-aid during emergencies.
- 4. Work in a team, understand and practice soft skills, technical English to communicate with required clarity.
- 5. Explain energy conservation, global warming and pollution and contribute in day-today work by optimally using available resources.
- 6. Explain personnel finance, entrepreneurship and manage/organize related task in day-to-day work for personal & societal growth.
SPECIFIC LEARNING OUTCOME
First Semester:
- 7. Familiarisation with shorthand and apply with computer application.
- 8. Prepare a complete sentence with use of logograms grammalogues, contractions, tick ‘The’ & punctuation. Acquire knowledge of Windows operating system.
- 9. Identify the strokes R & H, Abbreviated W.
- 10. Identify small circle for S & Z, Large circle for SW/large loop & small loop /understand MS-Word by using all tools.
- 11. Recognize the direction of SHR, SHL and alternative forms.
- 12. Observed curved hook and compound consonant.
- 13. Recognize different types of hook.
- 14. Develop new sentences apply halving / doubling principles.
- 15. Apply the prefixes.
- 16. Apply the suffixes.
- 17. Identify the monetary units & use it.
- 18. Apply note taking techniques
Second Semester
- 19. Practice on MS-Excel.
- 20. Label the office layout.
- 21. Identify all types of file requirements & implement the same on MS-Power point.
- 22. Demonstrate MS-Power Point Presentation.
- 23. Demonstrate features of MS power Point.
- 24. Familiarisation with Internet functions.
- 25. Identify all types of official tools & equipments.
- 26. Observe all types of postal services.
- 27. Prepare all types of letters and correspondence.
