ITI trade Secretarial Practice (English) is powered by NCVT.  ITI trade Secretarial Practice (English)  is a job oriented trade ITI trade Secretarial Practice (English) is suitable for government job and private job. This ITI trade Secretarial Practice (English) is very powerful for self-empowerment. This ITI trade Secretarial Practice (English) is perfectly design to fulfill industrial requirement of Indian Industries as well as International industries.

‘Secretarial Practice (English)’ trade under CTS is one of the popular courses delivered nationwide through a network of ITIs. The course is of one year (02 semester) duration. It mainly consists of Domain area and Core area. In the Domain area (Trade Theory & Practical) impart professional skills and knowledge, while the core area (Employability Skill) imparts requisite core skills, knowledge, and life skills. After passing out the training program, the trainee is awarded National Trade Certificate (NTC) by NCVT which is recognized worldwide.

The individual in this job performs routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files or answer telephones providing information to callers. Arranges & coordinates conferences and meetings. Operates office equipment such as fax machines, copiers etc. and use computers for spreadsheet, word processing, database management and other applications 

Secretarial Practice English has a wide scope of Employability ranging from selfemployment, contractual employment to Industrial jobs. On successful completion of this course, the candidates shall be gainfully employed in the industries for following occupations:

• Secretary/Back Office Support
• Typists and Word Processing Operators, Other

JOB ROLE

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. Following are the job roles for a Secretarial Practice (English):

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Arrange conferences, meetings, and travel reservations for office personnel.
• Complete forms in accordance with company procedures.
• Compose, type, and distribute meeting notes, routine correspondence, and reports.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Mail newsletters, promotional material, and other information.
• Maintain scheduling and event calendars.
• Make copies of correspondence and other printed material.
• Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
• Take dictation in shorthand or by machine, and transcribe information.
• Keep records of collections and disbursements.
• Conduct searches to find needed information, using such sources as the Internet.
• Coordinate conferences and meetings.
• Learn to operate new office technologies as they are developed and implemented.
• Manage projects, and contribute to committee and team work.
• Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
• Prepare and mail checks.
• Provide services to customers, such as order placement and account information.
• Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications