IGNOU

PPE Awareness Certificate

Personal Protective Equipment (PPE) protects workers in many fields from injury and disease. However, the decision to use PPE should not be undertaken lightly and should be used only as a last resort when other risk reduction measures do not work.

In this course, you will learn how and when it is appropriate to use PPE, what you need to bear in mind when choosing it and how to get the most from your equipment. The course also addresses employers’ and employees’ duties under health and safety laws.

PA Telephone Skills Certificate

Learning PA telephone skills is absolutely essential for current and aspiring personal assistants looking to refine their craft and sharpen their telephone skills. It is also important for managers and supervisors who are looking for tips to improve the overall performance of their PAs.

This course provides a comprehensive guide to essential PA telephone skills, such as making the best first impressions, taking messages effectively, and being organised and calm under pressure.

Organizational Skills Training

Good organizational skills can prove beneficial in many areas of life. Organization can increase a person’s general productivity, project management, and can even affect their memory and retention skills. These skills are not acquired, but with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized. Working on the development of organizational skill will allow you to improve the way you manage information and tasks, it will teach you the importance of prioritizing and anticipating.

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