As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of. This has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization.

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you’ll want to be prepared for the training that you do. Your participants will begin the process of becoming trainers themselves, and understand that training is a process where skills, knowledge, and attitudes are applied. Every trainer must be able to create and deliver engaging, compelling workshops that will encourage trainees to come back for more.

All workers and employers in the UK, including the self-employed, are part of the PAYE system. Introduced in 1944 by HMRC, it is designed to make the process of paying tax, National Insurance, and other deductions much simpler.

In this course, you will learn about how the PAYE system works, how tax codes ensure employers deduct the correct amount of tax from their employees’ pay, how self-employed people pay taxes, and the importance of using appropriate software to submit payment submissions.

Learning about win-win negotiations for conflict resolution is absolutely essential for anybody looking to resolve conflict in any situation with every personality type, whether you’re a team-leader, member of the team, or simply interested in resolving conflict in any aspect of your life and the lives of others.

This course provides a comprehensive guide to win-win negotiations for conflict resolution by teaching techniques to remain calm and collected, having the right timing and performing a holistic conflict analysis incorporating occupational therapy.

Enhancing collaboration and developing high performance teams is the single most effective way of increasing organisational productivity and efficiency.  For forward thinking organisations, there exists an immense opportunity to improve quality, increase customer satisfaction and enhance profits, by simply maximising the collaboration between existing resources.