Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs. This course will introduce you to business process management.

Meetings are lifelines for any business as they help people to exchange ideas and information, solve problems, plan for growth and make decisions. Productive meetings are associated with a flow of energy that cannot be replicated in online communication such as emails. However, unplanned and unstructured meetings can be a waste of time and result in loss of valuable time and effort.

This course on Leading Team Meetings trains you to conduct meetings in a way that gets more done in shorter time spans.

The supply chain is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned, sourced, made, delivered, and returned can give your business an extra competitive edge. Logistics and Supply Chain Management will introduce you to the basic concepts of supply chain management, including the basic flow, core models, supply chain drivers, key metrics, benchmarking techniques, and ideas for taking your supply chain to the next level.

This will help you know how to:

Productive meetings are those that produce some sort of meaningful change – in ideas, behaviours, decisions or actions. By looking at some key items when planning, preparing for, conducting and concluding meetings, you’ll be able to make the most of your meeting time and hold meetings that matter to all.

This course will be looking at how to create meetings that matter using the five P’s of productive meetings, it will then go on to discuss planning and preparing for, conducting and concluding meaningful meetings in turn.

As a manager or team leader, you have a seemingly endless number of tasks that you need to complete. In addition to keeping on top of your projects and budget, you also need to manage the individual members of your team. In fact, despite popular belief, learning how to work with your team members is the most important part of your job. A well-run team that works well together is happy at work and productive; aspects you can clearly see reflected in your bottom line.