Learning how to ensure adequate staff levels is vital knowledge for anybody from any industry looking to increase productivity and make the most out of the most important asset to any company – the staff.

This course provides a comprehensive guide to ensuring adequate staff levels, through both determining the workforce requirements as well as optimising the recruitment and selection process.

An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, or issues with religion, or the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)?

More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team. We all know what happens to organizations that don’t have effective teamwork: they fail. And, failing to embrace diversity can also have serious legal costs for corporations.

Procedures for handling discipline and grievance issues may vary considerably depending on the organisation, but it’s important that processes are implemented within the workplace to ensure that these issues are always dealt with in a fair and consistent manner.

This course will equip you with the skills and approaches required to manage discipline and grievance issues more efficiently by giving a clear understanding of what the terms mean and what appropriate procedures should look like.

Conducting effective and engaging meetings offers many rewards: increasing productivity, maximising time usage and generating the quality decision, clear directions and detailed instructions required to reach business goals. Learning how to plan, facilitate and direct meetings keeps your team on track and will save huge amounts of energy and resources which naturally equate to significant cost savings.