The Anti-Bullying and Bullying Prevention Diploma course provides a general overview on the topic of bullying in primary and secondary schools including knowledge, statistics and advice required in order to be able to understand the topic and effectively deal with bullying incidents.

Making the best decision possible – the defensible one – is not an easy task. In this Business Ethics for the Office course, trainers will help you to understand what exactly an ethical dilemma is, the difference between ethics and morals, the value of being ethical, how to use tools to make better decisions, and how to deal with common ethical dilemmas. Ethical operations build trust, and trust builds business. Become a business champion once you have completed this in-depth course on business ethics.

Course Content

Lessons

Module One: Getting Started

The law on equality, diversity and discrimination has changed in recent years. Public bodies and businesses alike are now required to take steps to ensure that they do not treat people in any of nine protected categories unfairly, and legislation has defined six types of discrimination that employers have a responsibility to guard against.

Whether you are an employee or a business owner, this course will serve as a useful introduction to the subject and will raise your awareness of the issues around it.

Having to fire an employee is never an easy task.  Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company and it is essential to do this in a fair, but clear, direct and firm manner.

Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling and reaps great rewards. Praise and recognition are essential to an outstanding workplace and its employees.

Through our Employee Recognition course, fiind out how to recognize the value of implementing even the smallest of plans. The cost of employee recognition is very minimal in relation to the benefits that will be experienced. Employee recognition programs have been shown to increase productivity, employee loyalty, and increased safety.

A motivated workforce is far more likely to be a successful workforce. The happier an employee is, the higher their responsibility, productivity and efficiency will be. Motivation is the product of the enthusiasm, energy and commitment an employee puts in the accomplishment of their duties, but motivating may prove to be a very hard task for the simple reason that different people find their motivation in different factors: a higher salary, a bigger office, a promotion or a better quality of life.

Employee appraisals are one of the most important aspects of any business. The process of assessing the performance and effectiveness of employees in their positions not only benefits the staff involved, but strengthens and improves the entire company.

This course provides a comprehensive insight into all the elements involved in creating an effective employee appraisal.

Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

This will help you know how to:

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. Understanding others helps us to understand ourselves and to manage the people that we work with.

A contact center can provide customer support, information technology support, and much more, it does not only relate to sales calls and telemarketing as many people might think. Good customer service can really make the difference between an organization and the key to having a great customer experience using a contact center is in the training. Providing outstanding customer service, increasing employee engagement, optimizing operations are core elements of a good contact center training.

Understanding the consequences of careless social media use in the workplace is vital for all employers and employees in today’s age of social media.

This course provides a comprehensive insight into every aspect of careless social media use, including what defines careless use, the legal obligations of all parties and how to avoid common errors.

From the consequences of careless use for the employer and employee to how to create a solid social media policy, this course covers every aspect that everyone involved must know.

Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships.

Resolving conflicts is essential to the function of all businesses. Conflicts are inevitable; how they’re dealt with is optional. Conflicts can either reduce productivity or create a hostile working environment, or they can be resolved in a manner which strengthens working relationships. To get the best results you need to know how to approach them. This course tells you exactly how to transmute negative encounters in the workplace into a beneficial opportunity for growth.

REBT – a way to gain complete Mental Mastery! Discover how the mind works through rational emotive behavior therapy (rebt) … And how you can deprogram old, negative thought patterns and replace them quickly and easily with positive new patterns … Chosen by you! Gain a unfair advantage in life by having this unique skill … It can help you in almost any area of your life!

Gain these amazing advantages!

You will learn …

According to the mental health charity Mind, one in four adults experience a mental health problem every year and one in six experience a mental health issue each week. These issues affect people from all walks of life – no one is immune to psychological distress.

Although mental illness is relatively common, sufferers often feel too ashamed to seek help. In some cases, this can have devastating consequences – mental illness diminishes an individual’s quality of life and can even result in suicide.

Does your job seem dull and meaningless?
On average, people spend 35-40 hours working every week. That’s some 80,000 hours during a career— that’s probably more time than you will spend with your own family. Beyond the paycheck, what does work give you? Few questions could be more important. It is sad to walk through life and experience work as empty and dreadful. Yet many do.

Do you have a passion for a healthy lifestyle, incorporating diet and exercise into your daily routine that you now want to share with others? This diploma will teach you everything you need to know about being an effective fitness instructor/personal trainer and helping your clients achieve their fitness goals on a daily basis.

32 comprehensive modules

Do you suffer from a Phobia? Many of us do to some degree.
A Phobia is one of the most common reasons why people struggle to reach their potential, it can be highly debilitating. Individuals with a phobia, worry that others will notice their anxiety and wrongly assume that they are incompetent. They often have difficulty in certain day to day situations and will try to avoid them.
Full of Practical Tips, this course will teach you how to coach yourself to overcome your phobia as well as how to hold on to the positive changes for the long-term.

Life constantly demands our attention, but when we become fixated on the past or worried about the future, we often miss vital information in our present.

Much of what is taught in Sales & Marketing courses today is Old B.S. (“Belief Systems”) that just doesn’t work for the Salesperson or Marketer anymore. Old, Outdated ideas will actually Hurt you in the New Millennium. You need Cutting-edge Tools, Tips and Strategies that REALLY get the Sales. Let CEO & Celebrity Trainer “Prof. Paul” teach you the Hidden Secrets that WEALTHY Salespeople & Marketers use to Rise above the rest. This top-notch training can help you Sell more than you ever thought possible. Let “Prof.

The Health & Social Care Certificate course contains all the knowledge you require to enter into a successful career as a carer. Upon completing the course, you will have the skills necessary to enter into this growing and important field.

Food allergies are triggered by allergens – certain proteins found in foods. Allergic reactions can be severe and even life-threatening if you are unable to properly identify, manage, and treat them. Because the amount of people affected by food allergies is rising, awareness of allergens is increasing worldwide. It’s therefore of utmost importance to remain well-informed and have an action plan in place in case of a reaction.

As a person approaches the end of their life, palliative or end of life care is crucial. Carers strive to keep the patient comfortable and as pain free as possible, while also providing important emotional, psychological and social support. They must develop a unique set of skills to provide this support to both the patient and their families.

Dementia is highly prevalent and affects millions of people around the world. It includes a broad category of brain diseases that become progressively worse over time – and we’re seeing a sharp increase in diagnosis.

This course provides a comprehensive insight into the types, nature and aspects of dementia, as well as ways to prevent and manage this terrible affliction.

From the different categories to the current research into the causes and potential ways to ease the burden of dementia, this comprehensive course covers all the bases.

Sleep deprivation is a serious issue faced by millions of people across the globe. The statistics in the UK alone are daunting, with close to 70% of residents reporting dealing with instances of acute or chronic sleep deprivation at least once in their lives. Sleep deprivation is more than simply waking up tired – it is a condition where you do not get enough sleep to function well. It can lead to serious health risks and complications.

Health hazards are a major concern, and implementing proper health and safety measures is a vital part of everyday life. For many, everyday life can mean spending most days at work, making the need for good hygiene somewhat of a necessity in the workplace. But regardless of whether it is for personal needs or to ensure successful workplace operation, keeping good hygiene is necessary in keeping illnesses at bay.

Full knowledge of all aspects of ‘working at height’ is vital for both employers and employees in the relevant industries in order to maintain a safe, productive and legal business.

This course provides a comprehensive insight into every aspect of ‘working at height’, how to do it properly, the potential hazards involved and how you can keep your company and workers safe.

Fire safety is an important issue for everyone in the UK. Homes and businesses need to develop fire safety plans to ensure that everyone stays safe. Your plan should talk about preventative measures, evacuation procedures and an evacuation map. These plans should also contain a lot of information on how to safely handle and use a fire extinguisher. Fire extinguishers can be difficult to use, so it is very important that you fully understand how to use one and how to tackle a blaze, to keep you, your property and your loved ones safe.

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of. This has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization.

The implications that texting while walking may cause are often overlooked; we all know the dangers of texting and driving but we need to be aware that texting and walking can be just as harmful. Accidents and other problems caused by texting and walking are becoming increasingly more common, particularly because we tend to lose awareness of our surroundings and are not as alert as we should be.