Working with children is one of the most rewarding careers a person can have. There are many ways you can become professionally involved in a child’s education.

One such position is working as a nursery assistant. These individuals are responsible for working with babies and toddlers. Part of your job may include playing with the children in your care, developing lesson plans and communicating with parents and carers about their children.

The Painting and Decorating Diploma course is designed for individuals who would like to work in the decorating industry. This course is filled with information that will put you on the right path to starting a career in this field.

Painting and decorating is a broad industry, which provides students with a wide range of possible skills to learn. As you work your way through this course, you will gain a full overview of the skills you will need to learn to work in the painting and decorating business, and how you can start your own business.

Many workers will, at some point, need time off work to welcome a new baby into their family. In the UK, Maternity, Adoption, Paternity and Shared Parental Leave (SPL) bestow “parental rights” upon workers. All businesses need to have a working understanding of relevant employment laws to ensure that all employees are treated fairly.

In this course, you will learn what a worker is entitled to receive in terms of paid and unpaid leave, and how their employment rights are subject to protection while they are away from the workplace.

Pet Psychology is currently an in-demand industry with pet owners around the world looking for behavioural experts to assist them with their beloved family pet. This course is designed to deliver the knowledge you require to enjoy a successful and enjoyable career in pet psychology; making a difference to many pet owners and their furry friends on a daily basis.

There are millions of stray and feral animals in the UK, making it a major concern, especially among animal lovers. Communities of stray and feral animals can pose a threat to the country’s wildlife, not to mention its domestic pet population.

Learning more about why these animals become stray or feral along with recommended solutions can go a long way to help you ensure the welfare of stray and feral animals in your area.

Occasional employee absence is unavoidable, but frequent absence comes at a considerable cost to an organisation. Absent employees cost their employers money and time and repeated absence can lower morale. A team will feel discouraged if one or more of their members are often away from work and this can lead to resentment and tension in the workplace.

An agenda is essentially a meeting plan that outlines key items and topics to be discussed, and in what order. Depending on the purpose of the meeting and nature of your business, the agenda may be very simple, containing only a few items, or it may be more in depth. The main goal, however, is always the same – to inform and prepare meeting participants in advance, and to ensure a smooth meeting process.

Scuba diving has become a popular and relaxing leisure activity. You can connect with nature and encounter creatures, unlike anything you have ever seen before, from marine mammals to colorful fish and endangered species.

This Tarot Card Reading course gives you everything you need to know about reading Tarot cards for fun, for friends and family, and professionally. At the conclusion of this course, participants have the tools they require to confidently pursue a career in Tarot card reading, or to offer their skills to loved ones in times of need.

Script writing is a writing genre that is exploratory in nature. Also known as a screenplay, it is divided into seven subsections. A script follows a specific outline and format to make it easy for a production team to follow through and make necessary edits.

Your brand is the vehicle that propels your product or service into your customers’ lives and into their hearts. A good brand is much more than an attractive image combined with some witty type. Your brand must reflect the heart and soul of your product, and offer a promise that you can live up to. This course will cover the basics of branding, including how to develop a visual identity from start to finish. We will also give you some graphic design tips to help you communicate your expectations to a professional designer.

Every organization is responsible for maintaining records, but managing and keeping records is a complex process which requires many different skills. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.

Over the past several decades, organizations have come to realize that success cannot only be measured in dollars and cents. Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth. It only makes sense, then, that we need a new tool to help us measure this expanded definition of success. This tool is the balanced scorecard. The balanced scorecard and its related components will help your organization identify, document, plan, and execute a balanced strategic mission.

While many who enter into management and leadership roles want to be genuinely liked by the workers they supervise, seeking popularity for its own sake can be a dead-end path. Many have tried to lead while seeking popularity only to find that, indeed, they are loved but not respected. Becoming a more likeable boss, however, does not mean you have to sacrifice respect. However, being a likeable boss and a respected boss does mean you have to learn to be more effective.

This is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organization.

Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help dramatically improve those skills. Improve your phone skills to increase your confidence, improve sales, and help gain new customers while retaining your current cliental. A more confident employee is also one that is happier, and happier employees with reduced turnover will produce happier customers and better retention.

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and you will gain some valuable skills through this course to handle this.
The Change Management course will give any leader tools to implement changes more smoothly and to have those changes better accepted. Understand how change is implemented and some tools for managing your reactions to change.

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. Understanding others helps us to understand ourselves and to manage the people that we work with.

Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

This will help you know how to:

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this workshop is to help you understand the impact that your communication skills have on other people. Explore how improving these skills can make it easier for you to get along in the workplace, and in life.

This will help you know how to:

The Communication Techniques for Managers course will give you the skills to help you to communicate better in the workplace. This course is packed with information for new and current managers on how they can learn to better communicate with their team. It will also teach you how to communicate with those who may have different types of communication methods to you.

We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and have an interaction with somebody.

Constructive feedback is not always happily accepted, particularly among those who are on the receiving end of the criticism. Interestingly, there are also individuals who don’t care much about giving constructive feedback. There are many reasons as to why constructive feedback is negatively received by managers and employees alike.

However, what if the benefits outweigh the negatives? After all, a company is as good as its employees, so why not train, shape and guide employees to earn a good reputation?

Are you aware of your consumer rights? By staying savvy with your consumer rights, you can avoid getting swindled or duped, collect the compensation that you are entitled to and steer clear of misleading advertising.

Companies everywhere, no matter what their industry, can benefit from the principles of continuous improvement with Lean. Whether they adopt a very formal process or commit to something less structured, they can follow its principles and improve their bottom line by reducing wasted time and resources.

Every business relationship relies on contracts. Contracts are made with vendors, employees, customers, partnerships, etc. These agreements must be managed carefully, which is where contract management comes into the picture. In order to effectively implement contract management, however, it is necessary to understand what it entails.

Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organization can take action on. This will help you know how to:

impact of crises, and provides measurable benefits and cost savings. Professionals looking to focus on the area of Risk Management are poised to deliver insights with this course.

Discover a risk management framework that is flexible and works with any organization. It can be applied to a single project, a department, or an enterprise-wide risk management program.

With this course, you’ll be learning about:

The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.

This will help you know how to: