Staff retention is a growing concern, but by having a proper staff retention strategy in place you’ll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue – it’s much more beneficial to the business to keep current employees satisfied in their job.

A recent study of UK workplaces found that over 50% of all women have been sexually harassed at some point in their careers. Numbers like these paint an unpleasant image of workplaces across the country. Sexual harassment at work can lead to several negative consequences, including low productivity, loss of interest in work and even the development of depression and anxiety. Understanding your role as an employee in preventing sexual harassment at work always leads to healthier working environments.

An effective human resource professional knows that managing employee performance is more than responding to problems, conducting performance reviews, or hiring staff. Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached. A thoughtful new employee orientation program, coupled with an employee handbook (or website) that communicates workplace policies, can reduce turnover and those reductions save your organization money.

Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started. This course will help you teach participants how to:

We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversations that you have in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly. This course will give you the tools to manage difficult conversations and get the best results possible out of them.

This will help you learn how to:

Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best?

This course will help you learn ways of achieving those tasks, including:

Thanks to the internet, many employees can now work remotely. This has presented a new challenge for managers, because managing office-based and virtual teams requires different skills.

In this course, you will learn about the main principles underlying the effective management of virtual teams. You will learn how to anticipate and overcome common pitfalls, ensuring that all team members remain productive. 

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it.

Our Managing Workplace Anxiety course provides the important skills and resources to recognize and manage workplace anxiety. By identifying these symptoms and coping skills, you will be better suited in dealing with these common situations and managing challenges that the workplace can bring.

Although we all know that training can have many awesome benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on.

Some of the most important relationships you forge throughout your career are not with your colleagues or co-workers, but instead the vendors you work with on a regular basis. Finding the right vendor and developing a working relationship with them can ensure your company thrives in today’s incredibly competitive marketplace. The wrong vendor can quickly send you into the red, with poor delivery, sub-par products and high prices. This makes finding the right one, and learning when it is time to leave, a crucial skill to develop.

Employment law is a broad field that addresses every part of a person’s working life from recruitment to retirement. It aims to promote fair treatment in the workplace, ensuring that workers are paid fairly for safe work carried out under safe conditions.

This course will provide you with a brief overview of how employment law works, who is affected by employment legislation and the consequences of breaking the law. It presents employment law as a dynamic field that should be a key factor in shaping a company’s policies and procedures.

Human resources have become an integral part of almost every company around the world. Whether you own your own company or you are interested in working with people for a larger corporation, then the HR diploma may be the solution you are looking for. This course will guide you through human resources from the functions to providing you with valuable insight, advice and tips to ensure that you help your company achieve success and assist employees in achieving the best performance now and moving forward.

Introduction to HR Diploma

Every business needs to keep employee records. This allows the company to keep running smoothly. For example, payroll information is required to ensure that the employee receives the right pay, and sensitive healthcare information may be required to facilitate reasonable adjustments in the workplace.

All employers need to be aware of their duties under the law with regards to data protection. In this course, you will learn how to comply with the General Data Protection Regulation (GDPR) and retain accurate payroll records for HMRC.

There are lots of good reasons to offer training, and even more reasons to participate and take training. But there is also an accountability element, where we ask ourselves: What was the value of that training? Did we meet the objectives that were set out? Did the training bring about some kind of lasting change in behavior?

Explore the essential elements in evaluating training and measuring results, while creating a process that is simple for trainers and human resource practitioners to implement.

This will help you know how to:

Millennial Onboarding is a specialized type of employee onboarding. According to Cisco’s recent report, 56% of Millennials won’t accept jobs from companies that ban social media. Manage it, have a policy for it – this is a great start. However, embrace it and your employees will be become your social media evangelists and part of your marketing team.

Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. Take action to become the best team member you can be and reap the rewards of collaborative objectives.

Mobile learning, or mLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, laptops or PDAs. MLearning allows training and support to be taken anywhere, making it flexible and convenient for companies to use. 80% of the world’s population will be able to access broadband within 5 years. On average we spend at least 3 hours on mobile devices.

It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This course will help supervisors and managers create a more dynamic, loyal, and energized workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.

This will help you know how to:

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.

Onboarding is a crucial part of the recruitment process. Everyone, regardless of role or industry, should go through the onboarding process. These programmes are more in-depth than normal training courses, giving your new staff members valuable information about your company, their role within it and the corporate culture.

Good payroll management is key to the running of a business. Fortunately, this is a relatively simple matter now that we have software packages able to calculate tax, National Insurance contributions, and other deductions that need to be taken off an employee’s payslip.

However, it is still essential that you understand the basic concepts underlying these calculations. In this course, you will learn the differences between net and gross pay.

Are you currently working in the accounts department and you want to fast track your career and want to be more productive for your team and company? Do you own your own company and are hiring employees for the first time and you now have to learn the rules and regulations involved in payroll? This course will provide you with all the knowledge, tools and skills you need to complete payroll in an effective manner.

Introduction to the Payroll Course

Being a victim of workplace discrimination and harassment is an unfortunate reality for too many workers across the UK. Recent statistics show that over 50% of women have been the victim of harassment, with similar numbers being reported by many individuals with protected characteristics.

Undesirable behaviour in the workplace or home can weaken relationships, lower morale and create a toxic, unproductive atmosphere. Unfortunately, promoting positive behaviour in others can be a challenge. Simply asking them to change seldom yields the results you want. The good news is that, when you reframe your approach to behavioural change, you can promote positive behaviour in any setting.

This course will give you practical tips and strategies to aid others in adopting more constructive behaviours, while strengthening your relationships.

Questioning and listening skills are pivotal to effective communication and creating mutual understanding. These vital communication tools are requisite for building effective working and personal relationships. Interpersonal communication skills are the foundation of business success and the most highly sought after employees are those who are able to capitalise on these abilities.

Now, more than ever, attracting and retaining the right type of staff is vital to the ongoing success of your business. High turnover, poor morale and employees who fail to pull their weight can all be issues, if you do not spend the time and money necessary to recruit properly. Understanding the various recruitment strategies available to you can help you find the best possible employees.

Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into your organization, where safety is valued as an integral part of the business’s operation, not only saves the business time and money, it also builds a committed, loyal, healthy workforce. Discover the foundation to start building your safety culture right now.

Learn how to:

Although it does take plenty of creativity to design an event that is memorable and meaningful, it also takes careful attention to detail, adaptability, effective delegating, and a lot of work. This course will walk you through the process of event management, from the beginning stages of planning, to the final touches (like decorations, food, and music). While this course is specifically for corporate event planning, the elements here can also be applied to more personal event planning like anniversaries, special birthday gatherings, weddings, and more.

Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning people will be directed to move in a positive direction. Recognizing the strengths and values of what works as opposed to what’s wrong will transform the individuals and thus transform the organization.

It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some advanced project management techniques that you should master to help bring your projects to successful completion, such as building a winning team or developing an effective communication plan.