Full knowledge of all aspects of ‘working at height’ is vital for both employers and employees in the relevant industries in order to maintain a safe, productive and legal business.

This course provides a comprehensive insight into every aspect of ‘working at height’, how to do it properly, the potential hazards involved and how you can keep your company and workers safe.

Fire safety is an important issue for everyone in the UK. Homes and businesses need to develop fire safety plans to ensure that everyone stays safe. Your plan should talk about preventative measures, evacuation procedures and an evacuation map. These plans should also contain a lot of information on how to safely handle and use a fire extinguisher. Fire extinguishers can be difficult to use, so it is very important that you fully understand how to use one and how to tackle a blaze, to keep you, your property and your loved ones safe.

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of. This has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization.

The implications that texting while walking may cause are often overlooked; we all know the dangers of texting and driving but we need to be aware that texting and walking can be just as harmful. Accidents and other problems caused by texting and walking are becoming increasingly more common, particularly because we tend to lose awareness of our surroundings and are not as alert as we should be.

Workplace accidents can have serious consequences for both the casualty and their organisation. It is important that both employees and their employers understand the risks associated with working from height and that they know how to use equipment in a safe, appropriate manner. An individual can sustain an injury falling just a couple of metres. They can also suffer a back injury if they fail to take precautions when moving and positioning equipment.

Being a victim of workplace discrimination and harassment is an unfortunate reality for too many workers across the UK. Recent statistics show that over 50% of women have been the victim of harassment, with similar numbers being reported by many individuals with protected characteristics.

Undesirable behaviour in the workplace or home can weaken relationships, lower morale and create a toxic, unproductive atmosphere. Unfortunately, promoting positive behaviour in others can be a challenge. Simply asking them to change seldom yields the results you want. The good news is that, when you reframe your approach to behavioural change, you can promote positive behaviour in any setting.

This course will give you practical tips and strategies to aid others in adopting more constructive behaviours, while strengthening your relationships.

Beginning with the Organizational Safety Policy, the company’s Safety Plan shows that Senior Management takes the commitment to worker health and safety seriously. The safety plan provides a system of policies, procedures and practices to help prevent accidents/incidents, gives workers the knowledge to help them create a safe working environment and outlines a consistent methodology for the company’s approach to Health and Safety. It is one of the more important safety documents that a company can produce.

Employee motivation is at the heart of business success. When employers understand exactly what motivates their workforce, they have the potential to increase not just productivity but also the quality of work, while retaining employees that are happy and satisfied with their jobs.

Identifying Causes of Conflict Certificate

Identifying the causes of conflict is absolutely essential for everyone today. As the pace of modern life increases, so does conflict, and learning to identify the causes helps to properly deal with it and ensure productivity and contentment.

This course provides a comprehensive insight into conflict – what causes it, how to identify potential problems and, most importantly, how to manage it.

Developing a comprehensive and robust employee handbook is crucial if you want to see your organisation thrive. Handbooks tell employees exactly what is expected of them, helping them feel more confident in their positions. These documents also help deliver valuable information about company policies and procedures, so there is never any guesswork involved. This helps to keep you, your staff members and your entire company safe, even in an emergency situation.

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life. We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize.

The healthcare sector is constantly growing worldwide. Unfortunately, among other demands, there are not enough healthcare professionals to supply the demand.

Being a nurse, doctor or healthcare provider is often taxing on many individuals and results in high amounts of staff turnover and early retirements. This is where recruiting staff becomes crucial and retaining staff a challenge.

Diabetes affects 4.6 million people in the UK and 415 million people around the world. It is a chronic condition requiring lifelong treatment. Potential complications include loss of vision, nerve damage and cardiovascular disease. Living with diabetes can be challenging and emotionally draining.

Fortunately, receiving practical support can make life with diabetes easier and safer. This course contains an overview of the most common types of diabetes, their symptoms and causes, and the role employers can play in helping individuals with diabetes succeed at work.

The Depression Awareness Diploma course will give students the opportunity to learn about this common mental health condition. The course is filled with information that is not only appropriate for those who have depression and want to learn more about it, but also for those who know or love people with depression, and how their loved ones can best be helped. This is also an excellent course for anyone who is interested in getting into the counselling or psychology field.