Women in Leadership Course

Today women make up half of the workforce. That said, their male colleagues are promoted and appointed to leadership positions at a much higher rate. Women offer great work ethics, value diversity and work-life balance, promote a culture of greater collaboration and accountability and they also bring something different from men to the workforce. However, many times this goes unnoticed.

Workplace Diversity Certification

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Diversity is the inclusion of a wide variety of people of different races or cultures in a group or organization and it is vital that every employer and employee has an understanding of this concept.

It is important to use strategies for removing barriers and stereotypes and to encourage diversity in the workplace. In order to achieve this goal, you have to understand what diversity is all about, and how you can help create a more diverse world at work and at home.

How to Write a Business Plan

This course is designed for business owners and entrepreneurs who are ready to create a business plan. All the essential steps are covered, including drafting the original document; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms. Students will come away from the course energized and prepared to write their business plan. This will help you know how to:

HR: Protecting Confidentiality Certificate

Regardless of the type of organisation you are running, your industry or your company size, at some point, your staff members are going to have to deal with confidential information. Knowing how to handle this information is a crucial part of running a successful organisation. In most cases, it is your human resources department that handles most of your confidential information, such as the contents of employee files.

Human Resources Training – HR for the Non-HR Manager

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This course will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).

This will help you know how to:

Influence and Persuasion Training

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. Learn how to influence and persuade in a variety of areas.

This will help you know how to:

Inventory Management – The Nuts and Bolts

No business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing goods and services of the firm. Like many other things that depend on human interpretation, “control” means different things to different individuals. This is an introductory course for you, the warehouse or stockroom manager, the person in charge of what comes in and goes out of your company. You want a smooth and cost-effective operation, with enough products on hand to satisfy needs without stockpiling too much.

Knowledge Management – Tools and Practices

Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational knowledge comes with a price: frustrated employees, angry customers, and decreased productivity. All of these things can affect a business’ bottom line. The purpose behind knowledge management is to help us bridge organizational gaps and to use our greatest asset (our knowledge) to take our business performance to the next level.

Leadership Skills for Supervisors – Communication, Coaching, and Conflict

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This course will give you the skills in communication, coaching, and conflict that you need to be successful.

This will help you know how to:

Leading Effective 1-1 Meetings Certificate

Meetings are often viewed as an unfortunate reality of working life. While they are unavoidable, they do not need to be unpleasant. When carried out correctly, any type of meeting can be a valuable tool to motivate your team.

In particular, one-to-one meetings are a great way in which to ensure that all your team members feel more motivated and valued while at work. When held in conjunction with both company-wide and departmental meetings, you can be sure that your whole organisation is running well.

Lean Process Improvement Training

Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices. This course provides the foundation to begin implementing Lean process improvement tools in your workplace.

Learn BPM – Business Process Management

Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs. This course will introduce you to business process management.

Leading Team Meetings Certificate

Meetings are lifelines for any business as they help people to exchange ideas and information, solve problems, plan for growth and make decisions. Productive meetings are associated with a flow of energy that cannot be replicated in online communication such as emails. However, unplanned and unstructured meetings can be a waste of time and result in loss of valuable time and effort.

This course on Leading Team Meetings trains you to conduct meetings in a way that gets more done in shorter time spans.

Logistics and Supply Chain Management

The supply chain is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned, sourced, made, delivered, and returned can give your business an extra competitive edge. Logistics and Supply Chain Management will introduce you to the basic concepts of supply chain management, including the basic flow, core models, supply chain drivers, key metrics, benchmarking techniques, and ideas for taking your supply chain to the next level.

This will help you know how to:

Making Meetings Matter Certificate

Productive meetings are those that produce some sort of meaningful change – in ideas, behaviours, decisions or actions. By looking at some key items when planning, preparing for, conducting and concluding meetings, you’ll be able to make the most of your meeting time and hold meetings that matter to all.

This course will be looking at how to create meetings that matter using the five P’s of productive meetings, it will then go on to discuss planning and preparing for, conducting and concluding meaningful meetings in turn.

Managing Teams Certificate

As a manager or team leader, you have a seemingly endless number of tasks that you need to complete. In addition to keeping on top of your projects and budget, you also need to manage the individual members of your team. In fact, despite popular belief, learning how to work with your team members is the most important part of your job. A well-run team that works well together is happy at work and productive; aspects you can clearly see reflected in your bottom line.

Master The Art of Delegating Effectively

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization. Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This will explore many of the facets of delegation, including when to delegate and whom to delegate to.

Middle-Level Manager Course

Middle managers make up the largest managerial layer in an organization. You are responsible to those above you and those below you. You head a variety of departments and projects. In order for a company to operate smoothly, it is essential that the middle management is on board with the goals of your organization and understands how to effectively execute this road map.

Motivating Your Workforce

It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This course will help supervisors and managers create a more dynamic, loyal, and energized workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.

This will help you know how to:

Negotiating for Results

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well. Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation.

Networking Within the Company

Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that. Building internal networks and relationships is just as important is just as crucial, including internal PR and communication. To be truly effective, internal networking is the key to your company’s resources and unleashing your own productivity.

New Managers Tool Kit (Bundle)

You have recently taken on a managerial position: Congratulations! You’re looking forward to starting this new adventure, but you are aware of the fact that being a manager implies a lot of new responsibilities and that management must be effective for the success of your business. A good manager is also a good coach and mentor, is able to communicate effectively, knows how to positively influence his or her team members and creates a positive working environment. Start your new career on the right track with this training program.

Office Politics for Managers

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.

Operations Management Diploma

This course on Operations Management is an ideal choice for those looking to broaden their knowledge in the field of operations and equip themselves with the skills that they need to progress their career in this area. Split into ten comprehensive, intuitive and easy to follow modules, the course covers the full life cycle of the operations management process and provides you with a detailed understanding of the key disciplines in the sector.

Organising and Chairing Meetings Certificate

Meetings are a key mode of communication in most organisations. They are used to share new ideas, pass on important news about the business, organise complex projects and more besides. Although the common stereotype of a meeting is that of a dull gathering in the office, they are extremely useful when overseen by a competent chairperson.

In this course, you will learn how to successfully arrange, oversee and chair meetings that enhance the performance of a business. You will learn how to keep the meeting on track and how to handle interpersonal tension or conflict.

PCI DSS Certificate

An understanding of the PCI DSS (Payment Card Industry Data Security Standard) is vital for anybody involved with card payments whether in an administrative or end-user capacity.

This course provides a comprehensive insight into every aspect of the PCI DSS, including the history and background as well as the current legal requirements and consequences of non-compliance.

From how to comply and be safe using 3rd-party entities, to how to draw up and adhere to your own compliance checklist, this course covers every aspect all role players must know.

People Handling Certificate

In the healthcare and social work fields, there are many occasions where you or your staff members may need to physically handle or move a service user. This typically happens in situations where you are dealing with those who have health or mobility issues.

Safe and proper handling of people in your care is an important skill to learn. Not only does it ensure that your staff members remain healthy and injury-free whilst working, it guarantees that all your service users are treated with dignity and respect.

Project Management Foundation (Small Projects) Certificate

Despite the importance of project management, many workplaces do not spend time investing in small-scale project management. Smaller projects are then left without someone in charge, which only invites disorder and chaos. Project management ensures that everything goes smoothly, including the development and delivery of the product to the client.

Effective management can also cut costs and prevent wasted time by focusing on the ultimate goal and taking steps to make it happen. When a team is left without leadership, things can soon become unfocused and disorganised.

Project Management Fundamentals

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments, and to get that additional job done well, done under budget, and done on time. This is not intended to take you from a supervisory or administrative position to that of a project manager. However, these topics will familiarize you with the most common terms and practices in terms of working on projects. This will help you know how to:

Team Building – Developing High Performance Teams

Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? This course is designed for participants who want to develop their team leadership skills and unleash the talent of their individual team members. This will help you know how to:

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