Workplace Monitoring and Data Protection Certificate

Learning about workplace monitoring and data protection is absolutely essential for anybody in any organisation of every type and size – whether you’re an employer, employee or directly responsible for data collection compliance.

This course provides a comprehensive guide to understanding the legal requirements involved with employee data collection and the legally binding stipulations of the new General Data Protection Regulation (GDPR) for all UK organisations.

Advertising & Marketing Diploma

Are you looking for an opportunity to push your career forward to the next level? Do you have your eye on a promotional opportunity at work and want to gain more knowledge and skill in the advertising industry? Do you want to improve your knowledge and possibly change your career completely? Our advertising diploma will provide you with all the information you need to enjoy a successful career in advertising at a price you can afford.

An Introduction to Customer Relationship Management (CRM)

This course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization.

This course will help you know how to:

Positive Handling in Schools Certificate

Teachers and support staff in today’s schools face a lot of aggression from their students.

These situations can be very difficult to deal with, especially if the student is particularly aggressive or threatens to cause serious harm to the school, themselves, or others. To mitigate these risks, all schools are required to give teachers and support staff training in positive handling to better help them understand the use of force in schools.

Presentation Skills

Welcome to the Presentation Skills course. This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient
and proficient with the skills of providing information to others.

Objectives

Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today. By the end of this course you will be able to:

Problem Solving & Decision Making

We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work.

Process Improvement with Gap Analysis

Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool can help you define problems and identify areas for process improvement in clear, specific, achievable terms. It can also help you define where you want to go and how you are going to get there. This will give you the skills that you need to perform an effective gap analysis that will solve problems, improve processes, and take your project, department, or organization to the next level.

This will help you know how to:

Project Development and Testing Certificate

Once a project officially kicks-off, it enters the development stage. This is essentially the phase at which the project begins to slowly materialise, with team members actively working towards achieving the goal. At this point, stakeholders have been consulted, the project has been pitched and accepted, and it is now time to move into the development phase.

Project Management Training – Understanding Project Management

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to regular job duties, people are often expected to take on extra assignments and to get that additional job done well, done under budget, and done on time. This course is not intended to take participants from a supervisory or administrative position to that of a project manager. However, these three days will familiarize them with the most common terms and the most current thinking about projects.

Purchasing and Procurement Basics

Purchasing and procurement functions are about much more than bringing goods and services into an organization. They are the foundation of strong, collaborative relationships with suppliers. Since many companies source products from around the globe more frequently than ever, a procurement manager needs strong capabilities. These skills cannot just be learned on the job: they need to be taught. As well, the value of procurement is now recognized as an integral part of cost control within the organization.

Quit the B.S – Learn Better Faster

  • Use simple economics as a framework for time management
  • Use concept linkage to significantly strengthen memory formation
  • Use a mathematical approach to structure your time
  • Understand the attentional psychology behind efficient work
  • Understand the truth behind the flow state
  • Use coordinated rest periods to accelerate your learning
  • Use triple encoding to significantly increase efficiency
  • Understand how sleep consolidates knowledge; use this to optimize your sleep regimen

Retaining Your Best People Certificate

Even in today’s competitive job market, it can be difficult to retain good employees. In most cases, employees voluntarily leave organisations for better opportunities. This can result in high turnover, especially for companies that do not prioritise employee retention. Unfortunately, high turnover can have numerous negative effects on your company, including damage to your reputation.

Risk Management Course

Risk management has long been a key part of project management and it has also become an increasingly important part of organizational best practices. Corporations have realized that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings. The risk management framework provided in this workshop is flexible enough for any organization. You can apply it to a single project, a department, or use it as a basis for an enterprise-wide risk management program.

This will help you know how to:

Self-Leadership Course

Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organization. They are front-line workers in every possible role, middle managers, and CEOs. Self-leaders like Walt Disney and Wayne Gretzky worked hard to achieve their dreams without using the term self-leadership. However, they have clearly demonstrated that being in control of their behavior and results, focus, practice, and learning were necessary to achieve their goals.

Servant Leadership Certification

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. It is a philosophy that emphasizes the act of the leader, such as a manager or supervisor, focusing on the growth and development of their employees and ensuring their success. In doing so, the leader succeeds when their employees do. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and further their success at the same time.

Six Sigma – Introduction to Entering the Dojo

Get an introduction to Six Sigma and how its process management tools can improve businesses

Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the business processes brings about improved profits, confidence and quality. Ultimately this effort is there to ensure customer satisfaction.

Stress Management Course

Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This course explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day. This will help you know how to:

Supply Chain Management Course

Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. The level of organization must be post on to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly and monitored with skill.

Talent Management Course

Talent Management is an investment. Every company wants to have the best and brightest employees, and with passionate Talent Management that can be achieved. The item that usually accounts for the highest cost for a company is its work force. With a company’s workforce being the highest cost, it makes sense to invest in your people and win their hearts and mind. With Talent Management you are developing a more skilled workforce that will become your ambassadors, attracting a higher caliber of new employee.

Teamwork and Team Building

For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team, with our own contribution. Having a strong team is at the core of successful companies, from start-up to conglomerates.

Explore the different aspects of a team, as well as ways that you can become a top-notch team performer. Cover the details and concepts of what makes up a team, and what factors equal a successful team and team member.

In this course you will:

The ABC’s of Supervising Others

This course is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority. This course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement. This will help you know how to:

The Office Layout Certificate

Employees work better and more efficiently when their workspaces are well laid out. On the other hand, offices that are cluttered or chaotic tend to promote similar working environments. This principle extends beyond the workstation into how the office itself is organised. A well planned office leads to greater productivity with fewer interruptions and less time wasted each day. As a result, it is well worth your time to learn more about how to plan for the perfect office for your company’s needs.

The Professional Supervisor Training Course

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life! You will be able to:

Time Management – Get Organized for Peak Performance

“Time is money”, the saying goes, but lots of it gets lost in disorganization and disruption. Many people find that they flit from one task to another, trying to get everything done. By implementing the right time management tools and techniques you can become more efficient at work, reduce stress and enjoy a good work-life balance.

In this course, you will learn how to make the most of your time by setting your goals and identifying your priorities, getting a grip on your workflow and office space, using your planner effectively, and more.

OBJECTIVES

Tough Topics: Talking to Employees About Personal Hygiene

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of. This has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization.

Transport Management Diploma

The Transport Management Diploma course contains all the knowledge and information necessary for anyone who wishes to work in the transport industry in the UK, and even abroad. This training course contains all of the facts required to become a successful transport manager in any sector of the industry, whether freight or passenger, on land, rail, water, or in the air.

UK Employment Law Diploma

This course will give you an overview of UK employment law. You will learn how the law affects employers and workers across many domains, from recruitment to redundancy. The course draws on key pieces of legislation, presented alongside easy-to-read explanations that communicate the practical implications of employment law in the workplace. Beginning with a straightforward overview of the areas addressed by employment law, it then moves into highly specific areas including sick leave and disciplinary procedures.

Virtual Team Building and Management

There are an estimated one billion virtual workers in the world, and the number is expected to climbing up and up. With a global workforce, you have access to a cost effective and talented pool of employees when and where you need them. With a virtual team, the rewards of successful motivation far outweight the challenges of remote management, with the right approach and effective tools.

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