Organising and Chairing Meetings Certificate

Meetings are a key mode of communication in most organisations. They are used to share new ideas, pass on important news about the business, organise complex projects and more besides. Although the common stereotype of a meeting is that of a dull gathering in the office, they are extremely useful when overseen by a competent chairperson.

In this course, you will learn how to successfully arrange, oversee and chair meetings that enhance the performance of a business. You will learn how to keep the meeting on track and how to handle interpersonal tension or conflict.

PCI DSS Certificate

An understanding of the PCI DSS (Payment Card Industry Data Security Standard) is vital for anybody involved with card payments whether in an administrative or end-user capacity.

This course provides a comprehensive insight into every aspect of the PCI DSS, including the history and background as well as the current legal requirements and consequences of non-compliance.

From how to comply and be safe using 3rd-party entities, to how to draw up and adhere to your own compliance checklist, this course covers every aspect all role players must know.

People Handling Certificate

In the healthcare and social work fields, there are many occasions where you or your staff members may need to physically handle or move a service user. This typically happens in situations where you are dealing with those who have health or mobility issues.

Safe and proper handling of people in your care is an important skill to learn. Not only does it ensure that your staff members remain healthy and injury-free whilst working, it guarantees that all your service users are treated with dignity and respect.

Project Management Foundation (Small Projects) Certificate

Despite the importance of project management, many workplaces do not spend time investing in small-scale project management. Smaller projects are then left without someone in charge, which only invites disorder and chaos. Project management ensures that everything goes smoothly, including the development and delivery of the product to the client.

Effective management can also cut costs and prevent wasted time by focusing on the ultimate goal and taking steps to make it happen. When a team is left without leadership, things can soon become unfocused and disorganised.

Project Management Fundamentals

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments, and to get that additional job done well, done under budget, and done on time. This is not intended to take you from a supervisory or administrative position to that of a project manager. However, these topics will familiarize you with the most common terms and practices in terms of working on projects. This will help you know how to:

Team Building – Developing High Performance Teams

Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? This course is designed for participants who want to develop their team leadership skills and unleash the talent of their individual team members. This will help you know how to:

Workplace Monitoring and Data Protection Certificate

Learning about workplace monitoring and data protection is absolutely essential for anybody in any organisation of every type and size – whether you’re an employer, employee or directly responsible for data collection compliance.

This course provides a comprehensive guide to understanding the legal requirements involved with employee data collection and the legally binding stipulations of the new General Data Protection Regulation (GDPR) for all UK organisations.

Advertising & Marketing Diploma

Are you looking for an opportunity to push your career forward to the next level? Do you have your eye on a promotional opportunity at work and want to gain more knowledge and skill in the advertising industry? Do you want to improve your knowledge and possibly change your career completely? Our advertising diploma will provide you with all the information you need to enjoy a successful career in advertising at a price you can afford.

An Introduction to Customer Relationship Management (CRM)

This course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization.

This course will help you know how to:

Positive Handling in Schools Certificate

Teachers and support staff in today’s schools face a lot of aggression from their students.

These situations can be very difficult to deal with, especially if the student is particularly aggressive or threatens to cause serious harm to the school, themselves, or others. To mitigate these risks, all schools are required to give teachers and support staff training in positive handling to better help them understand the use of force in schools.

Presentation Skills

Welcome to the Presentation Skills course. This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient
and proficient with the skills of providing information to others.

Objectives

Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today. By the end of this course you will be able to:

Problem Solving & Decision Making

We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work.

Process Improvement with Gap Analysis

Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool can help you define problems and identify areas for process improvement in clear, specific, achievable terms. It can also help you define where you want to go and how you are going to get there. This will give you the skills that you need to perform an effective gap analysis that will solve problems, improve processes, and take your project, department, or organization to the next level.

This will help you know how to:

Project Development and Testing Certificate

Once a project officially kicks-off, it enters the development stage. This is essentially the phase at which the project begins to slowly materialise, with team members actively working towards achieving the goal. At this point, stakeholders have been consulted, the project has been pitched and accepted, and it is now time to move into the development phase.

Project Management Training – Understanding Project Management

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to regular job duties, people are often expected to take on extra assignments and to get that additional job done well, done under budget, and done on time. This course is not intended to take participants from a supervisory or administrative position to that of a project manager. However, these three days will familiarize them with the most common terms and the most current thinking about projects.

Purchasing and Procurement Basics

Purchasing and procurement functions are about much more than bringing goods and services into an organization. They are the foundation of strong, collaborative relationships with suppliers. Since many companies source products from around the globe more frequently than ever, a procurement manager needs strong capabilities. These skills cannot just be learned on the job: they need to be taught. As well, the value of procurement is now recognized as an integral part of cost control within the organization.

Quit the B.S – Learn Better Faster

  • Use simple economics as a framework for time management
  • Use concept linkage to significantly strengthen memory formation
  • Use a mathematical approach to structure your time
  • Understand the attentional psychology behind efficient work
  • Understand the truth behind the flow state
  • Use coordinated rest periods to accelerate your learning
  • Use triple encoding to significantly increase efficiency
  • Understand how sleep consolidates knowledge; use this to optimize your sleep regimen

Retaining Your Best People Certificate

Even in today’s competitive job market, it can be difficult to retain good employees. In most cases, employees voluntarily leave organisations for better opportunities. This can result in high turnover, especially for companies that do not prioritise employee retention. Unfortunately, high turnover can have numerous negative effects on your company, including damage to your reputation.

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