Understanding the keys to lively and effective meetings is vital for anybody in any organisation, regardless of the nature and the size.

This course provides a comprehensive insight into every aspect of ensuring that meetings are lively and effective, including how to prepare for a meeting, the types of meeting to choose and how to make them super effective and never boring!

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of. This has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization.

The National Minimum Wage ensures that UK workers receive a fair wage. If you are an employer, you must pay your workers this wage or else face severe penalties. However, the National Minimum Wage varies between age and occupation groups, and calculating it is not always easy.
In this course, you will learn what the National Minimum Wage is, how much you need to pay your staff, and how to ensure that you keep appropriate records of your payroll activities.

Talent Management is an investment. Every company wants to have the best and brightest employees, and with passionate Talent Management that can be achieved. The item that usually accounts for the highest cost for a company is its work force. With a company’s workforce being the highest cost, it makes sense to invest in your people and win their hearts and mind. With Talent Management you are developing a more skilled workforce that will become your ambassadors, attracting a higher caliber of new employee.

We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times, they love to share, but they need to know what is alright to share and what should not be sent out. Understanding Social Media is about communicating the right way.

Almost every employee will take sick leave at some point during their time with a company. This means that every business owner must be aware of the laws governing how and when workers can take sick leave, how much sick pay they can receive and how they should be welcomed back to work.

In this course, you will learn how to handle both long and short-term sick leave and how to ensure employees are treated fairly when they take time off due to injury and illness.

Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee does leave, it usually costs about three times their salary to replace them. You can greatly increase the likelihood that a new employee will stay with you by implementing a well-designed onboarding program that will guide the employee through their first months with the company.

An inescapable and unavoidable part of managing any workplace or leading any team is dealing with difficult situations.

Having sensitive workplace conversations with anyone, regardless of their position or the purpose of the talk, is not something that anyone looks forward to. Unfortunately, failing to have these critical conversations can backfire, leading to tense situations, repeated mistakes and increased workplace drama.

Terminating employment is an unfortunate part of any manager’s job. While you may strive to only recruit the best staff, the reality is that not everyone is a good fit for your company or its needs. After you go through disciplinary measures and put staff through coaching, there is a point where you simply need to move on.

This is a very difficult task job, one that many managers actively avoid, which can put a strain on the rest of the office. Learning about the legal and practical aspects of employee termination can help make the process easier.

Hate crimes and hate incidents are on the rise across the globe. The UK alone has seen almost a 30% increase in the number of hate crimes in one 12 month period. This leaves many people across society wondering what can be done to tackle these types of crimes. There is also some confusion about what a hate crime is and which affected communities are covered under existing legislation. Without accurate information, it can be hard to fight this type of attitude in society.

Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This course explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day. This will help you know how to:

Staff retention is a growing concern, but by having a proper staff retention strategy in place you’ll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue – it’s much more beneficial to the business to keep current employees satisfied in their job.

A recent study of UK workplaces found that over 50% of all women have been sexually harassed at some point in their careers. Numbers like these paint an unpleasant image of workplaces across the country. Sexual harassment at work can lead to several negative consequences, including low productivity, loss of interest in work and even the development of depression and anxiety. Understanding your role as an employee in preventing sexual harassment at work always leads to healthier working environments.

An effective human resource professional knows that managing employee performance is more than responding to problems, conducting performance reviews, or hiring staff. Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached. A thoughtful new employee orientation program, coupled with an employee handbook (or website) that communicates workplace policies, can reduce turnover and those reductions save your organization money.

Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started. This course will help you teach participants how to: