খাদ্য ও পানীয় স্টুয়ার্ড (F&B Steward)
Submitted by Anand on 13 September 2021 - 5:15amThis program is aimed at training candidates for the job of “Steward”, in the “Food and Beverage Service” industry. It aims at building the following key competencies in learners by the end of the course: Plan for serving food and beverages ; Greet customers, take order and serve ; Apply relevant Customer service skills ; Clean tables and counters ; Exhibit Proper etiquette and conduct ; Deal with customer payment and resolve customer service issues ; Follow Health, hygiene and safety practices in the industry ; Effectively communicate with Guests and Colleagues