Identifying Causes of Conflict Certificate

Identifying the causes of conflict is absolutely essential for everyone today. As the pace of modern life increases, so does conflict, and learning to identify the causes helps to properly deal with it and ensure productivity and contentment.

This course provides a comprehensive insight into conflict – what causes it, how to identify potential problems and, most importantly, how to manage it.

Developing a comprehensive and robust employee handbook is crucial if you want to see your organisation thrive. Handbooks tell employees exactly what is expected of them, helping them feel more confident in their positions. These documents also help deliver valuable information about company policies and procedures, so there is never any guesswork involved. This helps to keep you, your staff members and your entire company safe, even in an emergency situation.

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life. We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize.

The healthcare sector is constantly growing worldwide. Unfortunately, among other demands, there are not enough healthcare professionals to supply the demand.

Being a nurse, doctor or healthcare provider is often taxing on many individuals and results in high amounts of staff turnover and early retirements. This is where recruiting staff becomes crucial and retaining staff a challenge.

Diabetes affects 4.6 million people in the UK and 415 million people around the world. It is a chronic condition requiring lifelong treatment. Potential complications include loss of vision, nerve damage and cardiovascular disease. Living with diabetes can be challenging and emotionally draining.

Fortunately, receiving practical support can make life with diabetes easier and safer. This course contains an overview of the most common types of diabetes, their symptoms and causes, and the role employers can play in helping individuals with diabetes succeed at work.