Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.

Credibility is defined as the characteristic of being trustworthy. As a speaker, you need to establish credibility and gain the trust of your audience, if you want them to listen to you.

Establishing credibility may seem daunting, and there are a lot of factors that contribute to how your audience perceives you and your message. Although gaining the trust of everyone in the audience may be difficult, there are some general guidelines that can help public speakers establish credibility in a variety of situations.

As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet that is exactly what is expected of us on a regular basis. This course will not disclose the secret of creating an accurate schedule, because there isn’t one. However, it will provide the factors and fundamental elements that you should consider and address when creating any type of schedule. We strongly recommend that you complete the Intermediate Project Management workshop prior to this course, or have equivalent knowledge.

Every day, you are faced with millions of choices. Decisions are everywhere, from the moment you wake up until the moment you go to bed. Some, such as what to wear that day, are minor, while others, such as what course of action to take with your business, who to hire or what policies to enact, are much more major.

Each one is important. For example, if you cannot decide what to wear, you may take a lot longer to get ready in the morning or may not feel as confident, once you get to work.

Our Digital Citizenship course will give you the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate our social skills into the virtual world.

Digital Citizenship allows us to connect, collaborate, and share by using technology appropriately. In person meetings are on the decline, which makes it necessary to engage people digitally. Being a good digital citizen means you have a set of skills to work in the digital world.

Learn how to: