IGNOU

Problem Solving & Decision Making

We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work.

Process Improvement with Gap Analysis

Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool can help you define problems and identify areas for process improvement in clear, specific, achievable terms. It can also help you define where you want to go and how you are going to get there. This will give you the skills that you need to perform an effective gap analysis that will solve problems, improve processes, and take your project, department, or organization to the next level.

This will help you know how to:

Project Development and Testing Certificate

Once a project officially kicks-off, it enters the development stage. This is essentially the phase at which the project begins to slowly materialise, with team members actively working towards achieving the goal. At this point, stakeholders have been consulted, the project has been pitched and accepted, and it is now time to move into the development phase.

Project Management Training – Understanding Project Management

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to regular job duties, people are often expected to take on extra assignments and to get that additional job done well, done under budget, and done on time. This course is not intended to take participants from a supervisory or administrative position to that of a project manager. However, these three days will familiarize them with the most common terms and the most current thinking about projects.

Purchasing and Procurement Basics

Purchasing and procurement functions are about much more than bringing goods and services into an organization. They are the foundation of strong, collaborative relationships with suppliers. Since many companies source products from around the globe more frequently than ever, a procurement manager needs strong capabilities. These skills cannot just be learned on the job: they need to be taught. As well, the value of procurement is now recognized as an integral part of cost control within the organization.

Quit the B.S – Learn Better Faster

  • Use simple economics as a framework for time management
  • Use concept linkage to significantly strengthen memory formation
  • Use a mathematical approach to structure your time
  • Understand the attentional psychology behind efficient work
  • Understand the truth behind the flow state
  • Use coordinated rest periods to accelerate your learning
  • Use triple encoding to significantly increase efficiency
  • Understand how sleep consolidates knowledge; use this to optimize your sleep regimen

Retaining Your Best People Certificate

Even in today’s competitive job market, it can be difficult to retain good employees. In most cases, employees voluntarily leave organisations for better opportunities. This can result in high turnover, especially for companies that do not prioritise employee retention. Unfortunately, high turnover can have numerous negative effects on your company, including damage to your reputation.

Risk Management Course

Risk management has long been a key part of project management and it has also become an increasingly important part of organizational best practices. Corporations have realized that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings. The risk management framework provided in this workshop is flexible enough for any organization. You can apply it to a single project, a department, or use it as a basis for an enterprise-wide risk management program.

This will help you know how to:

Self-Leadership Course

Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organization. They are front-line workers in every possible role, middle managers, and CEOs. Self-leaders like Walt Disney and Wayne Gretzky worked hard to achieve their dreams without using the term self-leadership. However, they have clearly demonstrated that being in control of their behavior and results, focus, practice, and learning were necessary to achieve their goals.

Servant Leadership Certification

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. It is a philosophy that emphasizes the act of the leader, such as a manager or supervisor, focusing on the growth and development of their employees and ensuring their success. In doing so, the leader succeeds when their employees do. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and further their success at the same time.

Six Sigma – Introduction to Entering the Dojo

Get an introduction to Six Sigma and how its process management tools can improve businesses

Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the business processes brings about improved profits, confidence and quality. Ultimately this effort is there to ensure customer satisfaction.

Stress Management Course

Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This course explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day. This will help you know how to:

Supply Chain Management Course

Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. The level of organization must be post on to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly and monitored with skill.

Talent Management Course

Talent Management is an investment. Every company wants to have the best and brightest employees, and with passionate Talent Management that can be achieved. The item that usually accounts for the highest cost for a company is its work force. With a company’s workforce being the highest cost, it makes sense to invest in your people and win their hearts and mind. With Talent Management you are developing a more skilled workforce that will become your ambassadors, attracting a higher caliber of new employee.

Teamwork and Team Building

For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team, with our own contribution. Having a strong team is at the core of successful companies, from start-up to conglomerates.

Explore the different aspects of a team, as well as ways that you can become a top-notch team performer. Cover the details and concepts of what makes up a team, and what factors equal a successful team and team member.

In this course you will:

The ABC’s of Supervising Others

This course is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority. This course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement. This will help you know how to:

The Office Layout Certificate

Employees work better and more efficiently when their workspaces are well laid out. On the other hand, offices that are cluttered or chaotic tend to promote similar working environments. This principle extends beyond the workstation into how the office itself is organised. A well planned office leads to greater productivity with fewer interruptions and less time wasted each day. As a result, it is well worth your time to learn more about how to plan for the perfect office for your company’s needs.

The Professional Supervisor Training Course

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life! You will be able to:

Time Management – Get Organized for Peak Performance

“Time is money”, the saying goes, but lots of it gets lost in disorganization and disruption. Many people find that they flit from one task to another, trying to get everything done. By implementing the right time management tools and techniques you can become more efficient at work, reduce stress and enjoy a good work-life balance.

In this course, you will learn how to make the most of your time by setting your goals and identifying your priorities, getting a grip on your workflow and office space, using your planner effectively, and more.

OBJECTIVES

Tough Topics: Talking to Employees About Personal Hygiene

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of. This has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization.

Transport Management Diploma

The Transport Management Diploma course contains all the knowledge and information necessary for anyone who wishes to work in the transport industry in the UK, and even abroad. This training course contains all of the facts required to become a successful transport manager in any sector of the industry, whether freight or passenger, on land, rail, water, or in the air.

UK Employment Law Diploma

This course will give you an overview of UK employment law. You will learn how the law affects employers and workers across many domains, from recruitment to redundancy. The course draws on key pieces of legislation, presented alongside easy-to-read explanations that communicate the practical implications of employment law in the workplace. Beginning with a straightforward overview of the areas addressed by employment law, it then moves into highly specific areas including sick leave and disciplinary procedures.

Virtual Team Building and Management

There are an estimated one billion virtual workers in the world, and the number is expected to climbing up and up. With a global workforce, you have access to a cost effective and talented pool of employees when and where you need them. With a virtual team, the rewards of successful motivation far outweight the challenges of remote management, with the right approach and effective tools.

Warehouse Management Diploma

This warehouse management course offers all the information necessary to successfully manage any warehouse in the UK. Once you complete the curriculum, you will be well on your way to a career in warehouse management.

This course includes content from understanding how a warehouse works and functions, to managing employees and warehouse safety. We have created this course to ensure that students have the knowledge necessary to find success in their chosen career path.

Basic Internet Marketing

Internet marketing is just what it sounds like: using the Internet to leverage your marketing strategy so that your company flourishes. If you are going to have an Internet marketing strategy, you need to be ready to establish or expand your digital presence and reach. First of all, it is important to understand how to market online and how to determine what results you are getting. Then, you can figure out whether you are reaching your target market, where your qualified prospects are, and how they are engaged as a result of your efforts.

Branding: Creating and Managing Your Corporate Brand

Your brand is the vehicle that propels your product or service into your customers’ lives and into their hearts. A good brand is much more than an attractive image combined with some witty type. Your brand must reflect the heart and soul of your product, and offer a promise that you can live up to. This course will cover the basics of branding, including how to develop a visual identity from start to finish. We will also give you some graphic design tips to help you communicate your expectations to a professional designer.

Building a Brand on Social Media

Your brand speaks for your company and its products and/or services. In today’s online-focused world, it’s important that your brand has a definitive, reliable, consistent and responsive presence. Building a brand on social media has become a priority, for big as well as small businesses. Social media is where you find your audience, communicate with them and receive their feedback and suggestions. Whether you’re looking to build a brand from scratch or strengthen an existing brand, this course will help you build a brand using social media.

Conference and Event Management for Beginners

Although it does take plenty of creativity to design an event that is memorable and meaningful, it also takes careful attention to detail, adaptability, effective delegating, and a lot of work. This course will walk you through the process of event management, from the beginning stages of planning, to the final touches (like decorations, food, and music). While this course is specifically for corporate event planning, the elements here can also be applied to more personal event planning like anniversaries, special birthday gatherings, weddings, and more.

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