With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life! You will be able to:

    Clarify the scope and nature of a supervisory position.
    Learn some ways to deal with the challenges of the role.
    Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
    Learn key techniques to help you plan and prioritize effectively.
    Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
    Develop strategies for motivating your team, giving feedback, and resolving conflict.

Course Content
Lessons
Session One: Course Overview
Session Two: Adjusting to Your Role
Session Three: A Supervisor’s Responsibilities
Session Four: Action-Centered Leadership
Session Five: Making Plans
Session Six: Setting Goals
Session Seven: Defining Leadership
Session Eight: The Situational Leadership Model
Session Nine: What’s Your Type? How About Mine?
Session Ten: Team Building Tips
Session Eleven: Developing a High-Performing Team
Session Twelve: Communication Skills
Session Thirteen: Motivating Employees
Session Fourteen: Orientation and Onboarding
Session Fifteen: Training Tips and Tricks
Session Sixteen: Providing Feedback
Session Seventeen: Doing Delegation Right
Session Eighteen: Dealing with Conflict
Session Nineteen: Managing Disciplinary Issues