Intermediate Project Management

Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of us are expected to complete assignments that are not a usual part of our job, and to get the job done well, within our budget, and on time. This course is intended for those who understand the conceptual phase of a project’s life cycle, including setting goals, creating a vision statement, and creating the Statement of Work. Now discover the remaining three stages: planning, execution, and termination.

This course will help you know how to:

Improving Personal Effectiveness Certificate

Improving personal effectiveness enriches the life and capacities of the individual, and when applied across organisations is a formidable tool to enhance efficiency and productivity. The skills and tools this course provides will help you and your organisation become more effective at managing your most valuable resources, including your time.

Improve Your Social Skills Certificate

Good social skills are essential for success in every area of life. People who are willing and able to make positive connections with others are also mentally and physically healthier.

In this course, you will learn practical strategies and tips that will improve your communication skills, help you build relationships and recover from social rejection. With practice, anyone can learn to navigate social situations with ease.

How to Take Initiative

From before we start our first job, we often dreamt about what career we wanted to have when we grew up. Soon, we start the journey to find the job we want to have and discover ways to make it happen. But that’s only half the battle. Once you’ve landed the job you want, you have to know ways to not only stay in your job field but also excel in it.

How to Sell Smarter

 

It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood. The back-slapping, high pressure, joke-telling sales person has disappeared. In his place is a new generation of sales professionals: highly trained and well groomed, with the characteristics of honesty, trustworthiness, and competence. This will help you know how to be one of those smart sales professionals. Specific learning objectives include:

How to Overcome Your Phobia

Do you suffer from a Phobia? Many of us do to some degree.
A Phobia is one of the most common reasons why people struggle to reach their potential, it can be highly debilitating. Individuals with a phobia, worry that others will notice their anxiety and wrongly assume that they are incompetent. They often have difficulty in certain day to day situations and will try to avoid them.
Full of Practical Tips, this course will teach you how to coach yourself to overcome your phobia as well as how to hold on to the positive changes for the long-term.

How to Manage Pressure and Maintain Balance

When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw on are essential for peace of mind and growth. This course will help you understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.

This will help you know  how to:

How to Manage Difficult Conversations

We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversations that you have in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly. This course will give you the tools to manage difficult conversations and get the best results possible out of them.

This will help you learn how to:

How to Manage Across Cultures

Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool. This will help you know how to:

How to Lead and Influence

They say that leaders are born, not made. While it is true that some people are born leaders, the others can learn to become one! Clearly, leadership potential exists within each of us. That potential can be triggered by outside events, or it can be learned by exploring ourselves from within. This training takes the latter approach. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding. Leadership is not telling others what to do. Leadership is inspiring others to do what needs to be done.

How to Increase Your Happiness

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your networks and your work relationships and have a positive effect on everyone.

With our Increasing Your Happiness course engage in unique and helpful ways to increase your happiness. This will have a robust effect on your professional and personal lives, improving your communication skills, increasing productivity, and lessoning absenteeism.

How to Handle a Difficult Customer

Customer service roles are key positions in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively. With a positive attitude, you can effectively deal with the most difficult customers and both parties can end the conversation not only satisfied but in a very positive place.

How to Get Your Job Search Started

While looking for work can be an exciting time, it can also involve fear and discomfort about change and the unknown. Whether you are already in the midst of a job search or just thinking about it, this course will help you to determine what your skill set is made up of, the kind of work that is important and realistic to include in your search, and how to get started. Today’s job market is not the same as it was even five years ago.

How to Get Stuff Done – Personal Development Boot Camp

Why are there so many different organizational systems and time management methods out there? The answer is simple: it’s like any other personal challenge, like weight loss or money management. There is no simple, one size fits all answer. You must build a solution that works for you. we will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. At the end of the course, you will emerge with a plan that works for you, so that you can start regaining control of your life!

How to Develop Creativity

Children have an innate creative ability when they are born, but for some reason, adults can lose it along the way. Move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens.

Get ready to learn how to remove barriers that block or limit your creativity. Improve your imagination, divergent thinking, and mental flexibility. Discover mind mapping, individual brainstorming, and when to recognize and look for what inspires you to be more creative.

In this course, discover how to:

How to Create Winning Proposals

Learn how to create and deliver winning proposals that persuade, convince and get you over the line

Proposals are persuasive documents that are fundamental tools in organizational funding and output. This course will look at sources of funding, types of proposals and how to write proposals that will meet funding agencies requirements. This will include a number of tips and techniques to increase the potential success of your proposals.

How to Create a Personal Brand

Abigail Van Buren, the writer of Dear Abby, once said, “There are two kinds of people: those who come into a room with the attitude, ‘Here I am!’ and those who have the attitude, ‘There you are!’” This course is an exploration about the type of impact we want to have in life and work. Learn to consider and define the influence that you can have on their life and work. You will also learn skills for success and how to create those circumstances.

Specific learning objectives  include:

How to Create a Dynamite Job Portfolio

The job market continues to change, as does the way we look for work. This course examines the value of presenting yourself as a complete package by using a resume as an introduction to an employer and backing it up with a portfolio presented at the interview.

In order to make the most of this course, make sure you first complete Getting Your Job Search Started course, or identified target positions and completed a full skills assessment and goal setting exercise.

This will help you know how to:

How to Create a Blog and Podcast

If you’re thinking of starting a blog or just beginning one, this course is for you. Perhaps you’d like to try out podcasting too. You can and it’s easy. In this course, you’ll learn how to create, manage, and promote your own blog and audio and video podcast using tools that you already have on your computer—no paid software or equipment is needed.

How to Conduct Accurate Internet Research

As the Internet grows, it becomes more challenging to find the correct information from a reliable source in a timely manner. As research expert Gary Price puts it, “The haystack is growing and finding the needles takes more time and requires greater skill.” Discover how to conduct accurate Internet research by creating a search plan, searching both the surface web and the deep web, and staying organized. Plus find out how to think critically and find the best sources for your Internet search.

This will help you know how to:

How to Build Better Teams

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of corporate strategy, an organization’s success can depend on how well team members operate together. How are their problem-solving skills? Is the team enthusiastic and motivated to do its best? Do they work well together? This course can help you get there!

This will help you learn:

How to Actively Listen

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including showing real interest for what others are saying, listening to them, processing the information, and responding appropriately to it in order to clarify and elicit more information.

Effective listening affects our ability to build and maintain relationships, persuade and manage, understand and being understood.

Executive and Personal Assistants

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.

Establishing Credibility as a Speaker Certificate

Credibility is defined as the characteristic of being trustworthy. As a speaker, you need to establish credibility and gain the trust of your audience, if you want them to listen to you.

Establishing credibility may seem daunting, and there are a lot of factors that contribute to how your audience perceives you and your message. Although gaining the trust of everyone in the audience may be difficult, there are some general guidelines that can help public speakers establish credibility in a variety of situations.

Effective Planning and Scheduling

As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet that is exactly what is expected of us on a regular basis. This course will not disclose the secret of creating an accurate schedule, because there isn’t one. However, it will provide the factors and fundamental elements that you should consider and address when creating any type of schedule. We strongly recommend that you complete the Intermediate Project Management workshop prior to this course, or have equivalent knowledge.

 

Effective Decision Making Certificate

Every day, you are faced with millions of choices. Decisions are everywhere, from the moment you wake up until the moment you go to bed. Some, such as what to wear that day, are minor, while others, such as what course of action to take with your business, who to hire or what policies to enact, are much more major.

Each one is important. For example, if you cannot decide what to wear, you may take a lot longer to get ready in the morning or may not feel as confident, once you get to work.

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