Conversational Leadership Course

Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organization can take action on. This will help you know how to:

Conquering Your Fear of Public Speaking

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this course is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups. You will learn to:

Conflict Resolution – Getting Along in the Workplace

Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships.

Conflict Resolution – Dealing with Difficult People

We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and have an interaction with somebody.

Communication Strategies for Business Success

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this workshop is to help you understand the impact that your communication skills have on other people. Explore how improving these skills can make it easier for you to get along in the workplace, and in life.

This will help you know how to:

Change Management and How to Deal with It

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.

Business Etiquette – Gaining That Extra Edge

If you’ve ever had an awkward moment where:

    You aren’t sure which fork to use
    You don’t know which side plate is yours
    You’ve ever had to make small talk with a Very Important Person and been lost for words…

Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This will help you handle most of those socially difficult moments. You’ll have an extra edge in areas that you may not have given a lot of thought of until now.

Business Ethics for the Office

Making the best decision possible – the defensible one – is not an easy task. In this Business Ethics for the Office course, trainers will help you to understand what exactly an ethical dilemma is, the difference between ethics and morals, the value of being ethical, how to use tools to make better decisions, and how to deal with common ethical dilemmas. Ethical operations build trust, and trust builds business. Become a business champion once you have completed this in-depth course on business ethics.
Course Content
Lessons
Module One: Getting Started

Business Acumen Training

Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve your business sense.

Unlock an advantage everyone wishes they had. The course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.

Building Your Self Esteem and Assertiveness

A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. There are times when we all suffer from low self-esteem: we feel overwhelmed with stressors, we are having a hard time being heard at home or at work, we are going through a difficult experience. As a result, we become afraid of expressing and asserting ourselves, unable to make decisions and take action, letting many opportunities slip through our fingers.

Building Your Confidence and Self-Esteem Certificate

Lots of people suffer from poor confidence and low self-esteem. If you have a negative self-image, your quality of life and relationships will suffer. Low self-esteem is also implicated in depression and anxiety, both of which can have long-lasting and serious consequences.

Fortunately, you can learn to appreciate yourself and feel more confident and accepting of both your strengths and weaknesses. This course will give you practical strategies that emphasise self-acceptance and self-compassion.

Building Relationships for Success in Sales

No one questions that making friends is a good thing. In this course, discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.

This will help you learn:

Budgets and Managing Money

For managers in today’s business world, it is essential to have a working knowledge of finance. We all play a role in our organization’s financial health, whether we realize it or not. If you don’t have a training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your company’s financial structure, and how to keep your department out of the red. This course will help you prepare budgets and make decisions with confidence.

Being a Likeable Boss

While many who enter into management and leadership roles want to be genuinely liked by the workers they supervise, seeking popularity for its own sake can be a dead-end path. Many have tried to lead while seeking popularity only to find that, indeed, they are loved but not respected. Becoming a more likeable boss, however, does not mean you have to sacrifice respect. However, being a likeable boss and a respected boss does mean you have to learn to be more effective.

Appreciative Enquiry Course

Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning people will be directed to move in a positive direction. Recognizing the strengths and values of what works as opposed to what’s wrong will transform the individuals and thus transform the organization.

An Introduction to Customer Relationship Management (CRM)

This course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization.

This course will help you know how to:

Advanced Writing Skills

Writing is one of the basic communication tools of mankind. Writing is everywhere: the ad you saw on your walk earlier; the web pages you have browsed today all have writing which someone has taken the time to write down and note; books, magazines and newspapers; the email that you have received to ask when you are available for that meeting and your company policy documents. What you are reading now has been written by someone and depending on the effectiveness of the writing, you will or will not buy this course.

Advanced Project Management

It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some advanced project management techniques that you should master to help bring your projects to successful completion, such as building a winning team or developing an effective communication plan.

Adult Learning Theories (Physical Skills)

Understanding the principles of adult learning is essential for ensuring successful training. The classification of educational learning objectives as it is described in Bloom’s Taxonomy is not just for school teachers. The three domains of the taxonomy – cognitive, affective and psychomotor – apply to adult education as well.

In this course, we will pay attention to the psychomotor domain. This is the domain of action and physicality.  It is important to remember that psychomotor works together with the other domains when implementing it.

Adult Learning Theories (Mental Skills)

Understanding the principles of adult learning is essential for ensuring successful training. The classification of educational learning objectives as it is described in Bloom’s Taxonomy is not just for school teachers. The three domains of the taxonomy – cognitive, affective and psychomotor – apply to adult education as well.

In this course, we will pay attention to the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.

Administrative Support Course

Having effective administrative skills is essential in today’s work environment. The current business environment is filled with many sources of information, and you must be able to analyze, prioritize and process this information. Great administrative skills create exponential results that spot potential problems, overcome obstacles and leverage resources effectively.  In this course you will discover the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.

Administrative Office Procedures Course

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. They ensure accountability, consistency, and efficiency. A well run office reduces miscommunications and helps to eliminate common errors. Strategies and procedures are a vital connection between the company’s vision and its everyday operations and by making these procedures a priority, you will establish clear policies as well as an objective and consistent set of rules leading to employee understanding and buy-in, which ensures that your work environment runs smoothly.

7 Skills You Need for Workplace Success

There have been a number of studies that identify the key skills that all employees need to be successful. They are called different things: critical employability skills, soft skills, or transferable skills, but regardless of the name, these skills are critical for workplace success. Technical skills must be supported by soft skills to become valuable and effective, and in the future more and more jobs will rely upon these skills.

Although soft skills are harder to acquire than technical skills, they can be improved upon through training.

10 Soft Skills You Need

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication or the special way that we show confidence in a challenging situation.

Soft Skills allow us to effectively work with others and contribute to a more harmonious and productive workplace as well as to our own overall job happiness and satisfaction.

The Hungarian Language (Bundle)

Learn Hungarian with our bundle course. Start your language learning journey by learning the basics with our Level 1 online Hungarian course. After you’ve taken our beginner online course, you can then move on to Level 2 and 3 where you’ll be able to focus on learning new words and expand your Hungarian vocabulary. You will also learn business-related terms and phrases with our Hungarian Business Course, so you can negotiate in Hungarian, discuss agreements and contracts and use key phrases for business trav

The Hungarian Language (Bundle)

Learn Hungarian with our bundle course. Start your language learning journey by learning the basics with our Level 1 online Hungarian course. After you’ve taken our beginner online course, you can then move on to Level 2 and 3 where you’ll be able to focus on learning new words and expand your Hungarian vocabulary. You will also learn business-related terms and phrases with our Hungarian Business Course, so you can negotiate in Hungarian, discuss agreements and contracts and use key phrases for business trav

The Hindi Language (Bundle)

Learn Hindi with our bundle course. Start your language learning journey by learning the basics with our Level 1 online Hindi course. After you’ve taken our beginner online course, you can then move on to Level 2 and 3 where you’ll be able to focus on learning new words and expand your Hindi vocabulary. You will also learn business-related terms and phrases with our Hindi Business Course, so you can negotiate in Hindi, discuss agreements and contracts and use key phrases for business travel.

Public Speaking Under Pressure Training

This course has been designed for those in positions where they must speak in front of audiences that are hostile or demanding. This material is also suitable for those who are relatively new speakers who want some encouragement to speak up in meetings or who want some training before they begin making presentations on behalf of the organization. Speaking under pressure, or thinking on your feet, means being able to quickly organize your thoughts and ideas, and then being able to convey them meaningfully to your audience to modify their attitudes or behavior.

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