The service industry is the biggest growth factor in the global business scenario. Learn the strategic and tactical aspects of business operations, design and manage a system that is efficient and effective in this course.

The learners of this course will understand the growing significance and impact of the service industry on the growth of the economy. This course will help to analyse and evaluate the scientific ways to run service operations to optimise brand returns.

After the completion of this certification, the learners will be able to: