Developing Employees Certificate

Educating your employees does not stop after they have gone through the training process. It is important to invest in continuous learning to ensure that you and your staff members can succeed. Development programmes are a great way to build upon existing skills, helping your staff members adapt to changes within the industry. Offering these types of programmes can improve morale, increase teamwork among your staff, and ultimately improve your bottom line. Learning more about these types of programmes is the best way to figure out how to create the perfect one for your workplace.

Developing and Implementing New Admin Systems Certificate

Learning how to develop and implement new admin systems is absolutely essential for anybody looking to establish a solid and effective admin process, whether you’re just starting out or looking to make a much-needed change within your company.

This course provides a comprehensive guide to developing new admin systems through a detailed needs analysis, securing team buy-in and finding the perfect structure for your needs. We also cover the science of implementation through effective training and analytics to ensure growth and constant development.

Developing a Compensation & Benefits Package Certificate

There is a lot more to attracting high-quality applicants than simply putting out a compelling advert. Even a positive workplace culture may not be enough. To ensure that your company recruits and retains the very best in your industry, you need to put together a fair and comprehensive compensation and benefits package. Not only does offering this type of care to your employees make them feel more valued, studies show that it can boost productivity and reduce turnover.

Designing Effective Teams Certificate

Learning how to design effective teams is absolutely essential for anybody looking to get the most out of their team dynamics, whether you’re a current or aspiring supervisor, manager or team leader.

This course provides a comprehensive guide to designing effective teams by establishing dynamic leadership and choosing the right members.

From how to connect with and inspire your team, to setting guidelines and ensuring success, this course covers everything you need to know about every aspect of designing the most effective team possible.

Contract Management

Every business relationship relies on contracts. Contracts are made with vendors, employees, customers, partnerships, etc. These agreements must be managed carefully, which is where contract management comes into the picture. In order to effectively implement contract management, however, it is necessary to understand what it entails.

Costs and Causes of Employee Turnover Certificate

Employee turnover costs businesses and the economy an astronomical amount of money every year, with some industries particularly vulnerable to its effects. Some turnover is normal and healthy in every sector, but above-average turnover can significantly lower productivity and morale in the workplace. Therefore, it is imperative that every organisation makes an effort to measure and analyse who is leaving – and why.

Creating Lively and Effective Meetings Certificate

Understanding the keys to lively and effective meetings is vital for anybody in any organisation, regardless of the nature and the size.

This course provides a comprehensive insight into every aspect of ensuring that meetings are lively and effective, including how to prepare for a meeting, the types of meeting to choose and how to make them super effective and never boring!

Tough Topics: Talking to Employees About Personal Hygiene

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of. This has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization.

The National Minimum Wage Certificate

The National Minimum Wage ensures that UK workers receive a fair wage. If you are an employer, you must pay your workers this wage or else face severe penalties. However, the National Minimum Wage varies between age and occupation groups, and calculating it is not always easy.
In this course, you will learn what the National Minimum Wage is, how much you need to pay your staff, and how to ensure that you keep appropriate records of your payroll activities.

Talent Management Course

Talent Management is an investment. Every company wants to have the best and brightest employees, and with passionate Talent Management that can be achieved. The item that usually accounts for the highest cost for a company is its work force. With a company’s workforce being the highest cost, it makes sense to invest in your people and win their hearts and mind. With Talent Management you are developing a more skilled workforce that will become your ambassadors, attracting a higher caliber of new employee.

Social Media in the Workplace

We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times, they love to share, but they need to know what is alright to share and what should not be sent out. Understanding Social Media is about communicating the right way.

Sick Leave Certificate

Almost every employee will take sick leave at some point during their time with a company. This means that every business owner must be aware of the laws governing how and when workers can take sick leave, how much sick pay they can receive and how they should be welcomed back to work.

In this course, you will learn how to handle both long and short-term sick leave and how to ensure employees are treated fairly when they take time off due to injury and illness.

The Essential Rules for a Successful Onboarding Program

Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee does leave, it usually costs about three times their salary to replace them. You can greatly increase the likelihood that a new employee will stay with you by implementing a well-designed onboarding program that will guide the employee through their first months with the company.

Tackling Sensitive Workplace Conversations Certificate

An inescapable and unavoidable part of managing any workplace or leading any team is dealing with difficult situations.

Having sensitive workplace conversations with anyone, regardless of their position or the purpose of the talk, is not something that anyone looks forward to. Unfortunately, failing to have these critical conversations can backfire, leading to tense situations, repeated mistakes and increased workplace drama.

Termination of Employment Certificate

Terminating employment is an unfortunate part of any manager’s job. While you may strive to only recruit the best staff, the reality is that not everyone is a good fit for your company or its needs. After you go through disciplinary measures and put staff through coaching, there is a point where you simply need to move on.

This is a very difficult task job, one that many managers actively avoid, which can put a strain on the rest of the office. Learning about the legal and practical aspects of employee termination can help make the process easier.

Tackling Hate Crime Diploma

Hate crimes and hate incidents are on the rise across the globe. The UK alone has seen almost a 30% increase in the number of hate crimes in one 12 month period. This leaves many people across society wondering what can be done to tackle these types of crimes. There is also some confusion about what a hate crime is and which affected communities are covered under existing legislation. Without accurate information, it can be hard to fight this type of attitude in society.

Stress Management Course

Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This course explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day. This will help you know how to:

Staff Retention Techniques Certificate

Staff retention is a growing concern, but by having a proper staff retention strategy in place you’ll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue – it’s much more beneficial to the business to keep current employees satisfied in their job.

Sexual Harassment Awareness Certificate

A recent study of UK workplaces found that over 50% of all women have been sexually harassed at some point in their careers. Numbers like these paint an unpleasant image of workplaces across the country. Sexual harassment at work can lead to several negative consequences, including low productivity, loss of interest in work and even the development of depression and anxiety. Understanding your role as an employee in preventing sexual harassment at work always leads to healthier working environments.

How to Get Employees Off to a Good Start

An effective human resource professional knows that managing employee performance is more than responding to problems, conducting performance reviews, or hiring staff. Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached. A thoughtful new employee orientation program, coupled with an employee handbook (or website) that communicates workplace policies, can reduce turnover and those reductions save your organization money.

How to Manage Anger and Violence in the Workplace

Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started. This course will help you teach participants how to:

How to Manage Difficult Conversations

We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversations that you have in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly. This course will give you the tools to manage difficult conversations and get the best results possible out of them.

This will help you learn how to:

How to Manage Virtual Teams Certificate

Thanks to the internet, many employees can now work remotely. This has presented a new challenge for managers, because managing office-based and virtual teams requires different skills.

In this course, you will learn about the main principles underlying the effective management of virtual teams. You will learn how to anticipate and overcome common pitfalls, ensuring that all team members remain productive. 

How to Manage Workplace Anxiety

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it.

Our Managing Workplace Anxiety course provides the important skills and resources to recognize and manage workplace anxiety. By identifying these symptoms and coping skills, you will be better suited in dealing with these common situations and managing challenges that the workplace can bring.

How to Measure Results from Training

Although we all know that training can have many awesome benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on.

HR: Working with Vendors Certificate

Some of the most important relationships you forge throughout your career are not with your colleagues or co-workers, but instead the vendors you work with on a regular basis. Finding the right vendor and developing a working relationship with them can ensure your company thrives in today’s incredibly competitive marketplace. The wrong vendor can quickly send you into the red, with poor delivery, sub-par products and high prices. This makes finding the right one, and learning when it is time to leave, a crucial skill to develop.

Introduction to Employment Law Certificate

Employment law is a broad field that addresses every part of a person’s working life from recruitment to retirement. It aims to promote fair treatment in the workplace, ensuring that workers are paid fairly for safe work carried out under safe conditions.

This course will provide you with a brief overview of how employment law works, who is affected by employment legislation and the consequences of breaking the law. It presents employment law as a dynamic field that should be a key factor in shaping a company’s policies and procedures.

Level 2 Diploma in Human Resources

Human resources have become an integral part of almost every company around the world. Whether you own your own company or you are interested in working with people for a larger corporation, then the HR diploma may be the solution you are looking for. This course will guide you through human resources from the functions to providing you with valuable insight, advice and tips to ensure that you help your company achieve success and assist employees in achieving the best performance now and moving forward.

Introduction to HR Diploma

Maintaining Employee Records Certificate

Every business needs to keep employee records. This allows the company to keep running smoothly. For example, payroll information is required to ensure that the employee receives the right pay, and sensitive healthcare information may be required to facilitate reasonable adjustments in the workplace.

All employers need to be aware of their duties under the law with regards to data protection. In this course, you will learn how to comply with the General Data Protection Regulation (GDPR) and retain accurate payroll records for HMRC.

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