Do you love caring for your pets and/or want to direct your career towards the growing pet industry? Then this is the perfect bundle for you! Get yourself equipped with all the necessary knowledge such as pet grooming and psychology, animal care, communicating with your furry friends, and animal behavior.

You have recently taken on a managerial position: Congratulations! You’re looking forward to starting this new adventure, but you are aware of the fact that being a manager implies a lot of new responsibilities and that management must be effective for the success of your business. A good manager is also a good coach and mentor, is able to communicate effectively, knows how to positively influence his or her team members and creates a positive working environment. Start your new career on the right track with this training program.

80% of all conversations are based on 20% of the language.

We have hand-selected 10 courses from the top 5 languages spoken in the world to get communicating with almost half of the planet’s population!

With a little determination, commitment, and motivation to learn a little every day, you will be able to have useful conversations with people from China, India, the Middle East, Europe, South America, and all English speaking countries. Just imagine the endless possibilities!

As the pace of modern life increases, so does our stress, and learning to deal with it properly can make you happier and more productive. Relaxation, meditation, and visualization techniques are great for reducing stress and is beneficial for all. This bundle includes techniques to improve your mental health, sleep, memory, self-confidence, and self-esteem which will, in turn, will improve your quality of life.

Learn the alphabet and sounds of the language, first words and basic emergency questions, and how to respond to simple phrases and questions with words.

Understand and use familiar everyday phrases. Introduce yourself and others, and ask and answer questions about personal details. Understand and respond to simple messages.

This bundle includes the following three English levels:

Problem solving is a skill that you need in every single area of your life. From facing unexpected issues at home to confronting workplace challenges, problem solving skills are essential. For those in the business world, not having these skills can be the difference between lucrative success and massive failure.

Some people immediately command attention and respect when they walk into a room. Do you have that kind of presence? If not, is it something that you would like to develop? This course will help you do just that by building your credibility, improving your personal appearance, honing your networking skills, and enhancing your ability to communicate effectively. You will also receive an introduction to core leadership skills.

This will help you know how to:

We are all bombarded with messages to believe various ideas, purchase things, support causes, and to live our lives in a particular way. A key skill is to develop critical thinking skills to effectively reason through problems and to present arguments in a logical, compelling way. This course will give you some practical tools and hands-on experience with critical thinking and problem solving.

You will know how to:

Being an estate agent, having the ability to show clients available properties, help investors purchase investment properties and even assist clients find that perfect home to rent can be a very rewarding career. You help buyers, sellers, tenants and landlords. You get to know your area, you sell your listings and you earn a decent commission in the process. In order to succeed as an estate agent you need the necessary training and certification.

Note: The material in this course is most relevant to business and transactions within England and Wales.

Need help with difficult people in your life? We’ve got your solution right here! Difficult people can be a challenging problem … But with these cutting edge skills from a master therapist … This problem can be easily solved. In this training, you will discover the secret skills used by top therapists to deal with the most challenging of people. From annoying people in line at Walmart … All the way to lock-down psychiatric patients. These skills are all extensively tested in the field and known to produce outstanding results. Prof.

Data is everywhere, and it is becoming an increasingly important part of working life, regardless of industry or position. Making sense of this information and using it to your benefit involves data analysis.

Everyone from the CEO to members of the marketing department depend on this type of analysis, as it can provide direction to your company, helping you to better meet your business goals.

While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition. Specific learning objectives include:

Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel as though they are lacking in creativity. What most of us do not recognize is that we are creative on a daily basis, whether it’s picking out what clothes to wear in the morning or stretching a tight budget at work. While these tasks may not normally be associated with creativity, there is a great deal of creativity involved to get those jobs done. While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square.

Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organization can take action on. This will help you know how to:

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this course is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups. You will learn to:

Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships.

We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and have an interaction with somebody.

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this workshop is to help you understand the impact that your communication skills have on other people. Explore how improving these skills can make it easier for you to get along in the workplace, and in life.

This will help you know how to:

Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world, as is creating proper documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace.

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.

If you’ve ever had an awkward moment where:

    You aren’t sure which fork to use
    You don’t know which side plate is yours
    You’ve ever had to make small talk with a Very Important Person and been lost for words…

Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This will help you handle most of those socially difficult moments. You’ll have an extra edge in areas that you may not have given a lot of thought of until now.

Making the best decision possible – the defensible one – is not an easy task. In this Business Ethics for the Office course, trainers will help you to understand what exactly an ethical dilemma is, the difference between ethics and morals, the value of being ethical, how to use tools to make better decisions, and how to deal with common ethical dilemmas. Ethical operations build trust, and trust builds business. Become a business champion once you have completed this in-depth course on business ethics.
Course Content
Lessons
Module One: Getting Started

Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve your business sense.

Unlock an advantage everyone wishes they had. The course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.

A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. There are times when we all suffer from low self-esteem: we feel overwhelmed with stressors, we are having a hard time being heard at home or at work, we are going through a difficult experience. As a result, we become afraid of expressing and asserting ourselves, unable to make decisions and take action, letting many opportunities slip through our fingers.

Lots of people suffer from poor confidence and low self-esteem. If you have a negative self-image, your quality of life and relationships will suffer. Low self-esteem is also implicated in depression and anxiety, both of which can have long-lasting and serious consequences.

Fortunately, you can learn to appreciate yourself and feel more confident and accepting of both your strengths and weaknesses. This course will give you practical strategies that emphasise self-acceptance and self-compassion.

No one questions that making friends is a good thing. In this course, discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.

This will help you learn:

For managers in today’s business world, it is essential to have a working knowledge of finance. We all play a role in our organization’s financial health, whether we realize it or not. If you don’t have a training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your company’s financial structure, and how to keep your department out of the red. This course will help you prepare budgets and make decisions with confidence.

While many who enter into management and leadership roles want to be genuinely liked by the workers they supervise, seeking popularity for its own sake can be a dead-end path. Many have tried to lead while seeking popularity only to find that, indeed, they are loved but not respected. Becoming a more likeable boss, however, does not mean you have to sacrifice respect. However, being a likeable boss and a respected boss does mean you have to learn to be more effective.

Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning people will be directed to move in a positive direction. Recognizing the strengths and values of what works as opposed to what’s wrong will transform the individuals and thus transform the organization.

This course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization.

This course will help you know how to: