When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw on are essential for peace of mind and growth. This course will help you understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.

This will help you know  how to:

• Apply a direct understanding of pressure points and their costs and payoffs
• Speak in terms related to emotional intelligence, optimism, and resilience
• Create a personalized toolkit for managing stressors and anger
• Work on priorities and achieve defined goals