Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

This will help you know how to:

• How coaching can be used to develop a team
• The coaching and mentoring skills that help improve individual performance
• The behaviors and practices of an effective coach
• How to recognize employees’ strengths and give them the feedback they need to succeed
• How to identify employee problems and ways that they can help correct them
• and more!

Course Content

Lessons

Module One: Getting Started

Module Two: Defining Coaching and Mentoring

Module Three: Setting Goals

Module Four: Understanding the Realities

Module Five: Developing Options

Module Six: Wrapping it All Up

Module Seven: The Importance of Trust

Module Eight: Providing Feedback

Module Nine: Overcoming Roadblocks

Module Ten: Reaching the End

Module Eleven: How Mentoring Differs from Coaching

Module Twelve: Wrapping it Up