In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This course will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).

This will help you know how to:

• Identify current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
• Write job specifications and identify core competencies.
• Apply methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques.
• Get new employees off to a good start.
• Understand compensation and benefits.
• Maintain healthy employee relations.
• Make performance appraisals a cooperative process.

Course Content

Lessons

Session One: Course Overview

Session Two: Defining Human Resources

Session Three: Performing a Skills Inventory

Session Four: Forecasting Techniques

Session Five: Job Analysis

Session Six: Identifying Job Competencies

Session Seven: Position Profiles and Job Descriptions

Session Eight: Do You Really Need to Hire?

Session Nine: Finding Candidates

Session Ten: Advertising Guidelines

Session Eleven: Screening Resumes

Session Twelve: Preparing for the Interview

Session Thirteen: Conducting the Interview

Session Fourteen: After the Interview

Session Fifteen: Employee Orientation and Onboarding

Session Sixteen: Follow the Leader

Session Seventeen: Planning Training

Session Eighteen: Working With External Providers

Session Nineteen: Performance Reviews

Session Twenty: Attendance Management

Session Twenty-One: Managing a Diverse Workforce

Session Twenty-Two: Privacy Issues

Session Twenty-Three: Compensation and Benefits

Session Twenty-Four: Managing Disciplinary Issues

Session Twenty-Five: Terminating Employees

Session Twenty-Six: Exit Interviews