Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? This course is designed for participants who want to develop their team leadership skills and unleash the talent of their individual team members. This will help you know how to:

• Identify different types of teams.
• Build teamwork by recognizing and tapping into the twelve characteristics of an effective team.
• Promote trust and rapport by exploring your team player style and how it impacts group dynamics.
• Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team.
• Develop strategies for dealing with team conflict and common problems.
• Understand how action planning and analysis tools can help your team perform better.

Course Content

Lessons

Session One: Course Overview

Session Two: Organizations Today

Session Three: Types of Teams

Session Four: Team Norms

Session Five: The TORI Team Building Model

Session Six: A Team’s Activities

Session Seven: The Five Stages of Team Development

Session Eight: Characteristics of Great Teams

Session Nine: Civilized Disagreements and Consensus

Session Ten: Open Communication

Session Eleven: Clear Roles and Assignments

Session Twelve: Shared Leadership

Session Thirteen: Team Player Types

Session Fourteen: The Trust/Relationship Model

Session Fifteen: Lateral and Vertical Thinking

Session Sixteen: Creative Team Thinking

Session Seventeen: Team Shaping Factors

Session Eighteen: Solving Problems

Session Nineteen: Interventions for Team Leaders

Session Twenty: Resolving Conflict

Session Twenty-One: SWOT Analysis

Session Twenty-Two: Developing Team Action Plans