Disability Awareness – Working with People with Disabilities
People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unemployed. As a result of advocates for diversity, as well as a shrinking labor pool, employers are taking a serious look at hiring and retaining people with disabilities. This course will give supervisors, managers, and human resource consultants tools and tips for creating a diverse workplace. This will help you know how to:
- Prepare to welcome people with disabilities into their workplace
- Interact with people with disabilities
- Identify and overcome barriers in the workplace
- Use respectful, appropriate, acceptable language in any circumstance
- Understand what their company can do during hiring and interviewing
- Understand what job accommodation is and how it applies in their workplace
Course Content
Lessons
Session One: Course Overview
Session Two: Defining Terms
Session Three: Misconceptions and Realities
Session Four: A Business Case
Session Five: Dissecting Labels
Session Six: Accessibility
Session Seven: The Cornerstones of Diversity
Session Eight: Pre-Assignment Review
Session Nine: Encouraging Diversity by Hiring
Session Ten: Using the STOP Technique
Session Eleven: Communication Essentials for Disability Awareness
Session Twelve: Communication Styles
Session Thirteen: Critical Conversations
Session Fourteen: How Do We Make It Happen?
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