Hospitality management is all about making your guest/customer feel at home with amenities of choice. This course will help you analyse and develop accommodation business service processes & identify potential customers and segments.

The learners of this course will get a thorough understanding of the Tourism & Hospitality industry and also the tourist resources available in India. They will be able to learn the core concepts of Tourism and Hospitality marketing and also differentiate between tourists, visitors, travellers, and excursionist to better plan the customer experience.

After the completion of this certification, the learners will be able to:

• Understand the concept of tourism & hospitality services in the Indian context.
• Know more about the nature, characteristics and typology of Tourism products.
• Learn about popular tourist and hospitality resources.
• Understand the core concepts of Tourism and Hospitality marketing.
• Get an insight into Tourist Transportation.
• Understand the requirements of hospitality clientele.