Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

This will help you know how to:

    How coaching can be used to develop a team
    The coaching and mentoring skills that help improve individual performance
    The behaviors and practices of an effective coach
    How to recognize employees’ strengths and give them the feedback they need to succeed
    How to identify employee problems and ways that they can help correct them
    and more!

Course Content
Lessons
Module One: Getting Started
Module Two: Defining Coaching and Mentoring
Module Three: Setting Goals
Module Four: Understanding the Realities
Module Five: Developing Options
Module Six: Wrapping it All Up
Module Seven: The Importance of Trust
Module Eight: Providing Feedback
Module Nine: Overcoming Roadblocks
Module Ten: Reaching the End
Module Eleven: How Mentoring Differs from Coaching
Module Twelve: Wrapping it Up