People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unemployed. As a result of advocates for diversity, as well as a shrinking labor pool, employers are taking a serious look at hiring and retaining people with disabilities. This course will give supervisors, managers, and human resource consultants tools and tips for creating a diverse workplace. This will help you know how to:

• Prepare to welcome people with disabilities into their workplace
• Interact with people with disabilities
• Identify and overcome barriers in the workplace
• Use respectful, appropriate, acceptable language in any circumstance
• Understand what their company can do during hiring and interviewing
• Understand what job accommodation is and how it applies in their workplace

Course Content

Lessons

Session One: Course Overview

Session Two: Defining Terms

Session Three: Misconceptions and Realities

Session Four: A Business Case

Session Five: Dissecting Labels

Session Six: Accessibility

Session Seven: The Cornerstones of Diversity

Session Eight: Pre-Assignment Review

Session Nine: Encouraging Diversity by Hiring

Session Ten: Using the STOP Technique

Session Eleven: Communication Essentials for Disability Awareness

Session Twelve: Communication Styles

Session Thirteen: Critical Conversations

Session Fourteen: How Do We Make It Happen?