An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, or issues with religion, or the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)? With this in mind, it’s no wonder that organizations who promote accountability are more successful and more productive.

In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others.

This course will help you knows how to:

• Understand what accountability is and what events in history have shaped our view of it
• Identify the requirements for personal and corporate accountability
• Apply the cycle of accountability and the fundamental elements required to build an accountable organization
• Describe what individuals must do to become accountable
• Build skills required for accountability, including goal setting, giving and receiving feedback, and delegation
• Pinpoint ways to build ownership in your organization
• Isolate areas for further self-improvement

Course Content

Lessons

Session One: Course Overview

Session Two: Defining Accountability

Session Three: Creating an Accountable Organization

Session Four: Setting Goals and Expectations

Session Five: Doing Delegation Right

Session Six: Offering Feedback

Session Seven: A Toolbox for Managers