THIS COURSE IS ONE IN A SERIES OF MAINSTREAM SKILL DEVELOPMENT COURSES CREATED TO AID THE GOVERNMENT OF INDIA'S SKILL INDIA MISSION! The course has been created in consultation with the Retailers Association’s Skill Council of India

This course is QP-NOS compliant, leading to Government Skill India certificate. The course has been created in consultation with the Retailers Association’s Skill Council of India. With hundreds of animated and live shoot videos embedded in this course, it gives a thorough training on concepts and practical demonstrations. 

All contents of this course have been designed in consultation with the Retailers Association's Skill Council of India (RASCI) and are QP-NOS compliant, i.e. compliant to the national standards for the qualification pack of a 'Sales Associate'.

After completing this program, participants will be able to:

• Process credit applications for purchases
• Help keep the store secure
• Help maintain healthy and safety
• Demonstrate products to customers
• Help customers choose right products
• Provide specialist support to customers facilitating purchases
• Maximize sales of goods & services
• Provide personalized sales & post-sales service support
• Create a positive image of self & organisation in the customers mind
• Resolve customer concerns
• Organize the delivery of reliable service
• Improve customer relationship
• Monitor and solve service concerns
• Promote continuous improvement in service
• Work effectively in a Retail team
• Work effectively in an organisation