With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life! You will be able to:

• Clarify the scope and nature of a supervisory position.
• Learn some ways to deal with the challenges of the role.
• Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
• Learn key techniques to help you plan and prioritize effectively.
• Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
• Develop strategies for motivating your team, giving feedback, and resolving conflict.

Course Content

Lessons

Session One: Course Overview

Session Two: Adjusting to Your Role

Session Three: A Supervisor’s Responsibilities

Session Four: Action-Centered Leadership

Session Five: Making Plans

Session Six: Setting Goals

Session Seven: Defining Leadership

Session Eight: The Situational Leadership Model

Session Nine: What’s Your Type? How About Mine?

Session Ten: Team Building Tips

Session Eleven: Developing a High-Performing Team

Session Twelve: Communication Skills

Session Thirteen: Motivating Employees

Session Fourteen: Orientation and Onboarding

Session Fifteen: Training Tips and Tricks

Session Sixteen: Providing Feedback

Session Seventeen: Doing Delegation Right

Session Eighteen: Dealing with Conflict

Session Nineteen: Managing Disciplinary Issues